28925 Fountain Parkway, 44139, Solon, US
Become a Real Estate Visionary MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Explore our solutions below: Commercial Property Management Residential Property Management Workplace Management Facilities Management Energy Management Request Further Information
The customer was great. Quick response.
They are always ready with quick response to any issue I have had.
Best work order software I've used in the 20+ years I've been in this field. As an Engineer, it's a priceless tool that helps me increase efficiency and assists in my ability to provide great service to my clients. The new webpage platform isn't as user friendly as the previous version, but it's still the best program out there. It wasn't broken, so I don't know why they "fixed" it.... At least, why they completely revamped it instead of simply adding a menu bar at the top for faster site navigation. Would also be nice to program the ability to merge equipment for data retention and more accurate trending, when something is accidentally duplicated (common when multiple users can add and edit equipment/schedules/tasks). Again, it's the best program out there, and the versatility is amazing.
Clear answers to my questions.
Thank you! Fast and quickly resolved
I’ve used Angus for 20 years, it’s fulfilled all of my Engineering needs.
Excellent , service well organized.
This task has been satisfactorily completed successfully.
The support I received was quick, efficient and to the point, to resolve the problem.
I needed help from customer support and the response was timely and very helpful.
Support staff was very knowledgeable and problem was solved in a timely manor
The associate I spoke with was very patient and knowledgeable.
Customer support was professional, nice and very helpful.
Knowledge of product is useful and very pleasant experience.
I always have good experience when contacting MRI technical support. Team members are always knowledgeable and professional.
I had a couple issues in 2023 with the response from the Support Team at MRI. 1. I requested a change to a report, I was told it could be done last January of 2023 however after 6 months of me reminding them over and over and questioning where the report was they finally fixed the report in June of 2023. 2. After requesting a Billing address update in August 2023 they finally did it 3 months later after multiple reminders. I found the support technicians very kind and helpful however these two issues were unacceptable. Thank you,
I see the evolution of the platform to more friendly and easy navigation. We are happy to have this tool for our regular preventive and maintenance operations.
REST Professional is a great product. It suits the needs of our business for both Residential properties and Commercial properties.
Problem of intergration between Strata Master and NSW Govt Strata Hub still does not work - 3 weeks we have been trying to get resolution
Friendly, knowledgeable staff.
