28925 Fountain Parkway, 44139, Solon, US
Become a Real Estate Visionary MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Explore our solutions below: Commercial Property Management Residential Property Management Workplace Management Facilities Management Energy Management Request Further Information
What I really appreciate is how quickly I was able to speak to someone. The answering service knew my company information based off of my phone number which was nice, and after one question it connected me to a person. Ann Miller answered within 30 seconds so I didn't have to spend time on hold. She helped me figure out a work around to my problem within the initial call and then she hung up to ask her team and called back within 5 minutes with an answer that helped us find exactly what we were looking for. She was very friendly and helpful. All in all, it was a great experience!
Barbara was most helpful as always. A credit to your company!
Time to process my request
The lady who helped me was a star!
Quick action.
Erica took care of my simple question and follow up in a most professional and knowledgeable manner. She was very patient with me as I'm not a techie and she made it most simple for me. She really helped me.
Excellent Customer Service!
Every time that I have rang for help I have always found the customer service at an excellent level and easy to understand. Also, very quick assistance.
The person that I talked to was fine. But she couldn't explain what happened. Seemed like a bug/glitch in the system. Hopefully it gets resolved. I implemented a manual work around.
No resolution to my service request from customer support. The responses I received was that someone would get back with me, and I'm still waiting.
This specific case was resolve with special dedication.
Thank you - info was helpful.
The team was patient and helpful.
Easy to get to someone and excellent service. Always ready to fix my problems
Fast response
The person was very knowledgeable and responsive!
Fast response. Knowledgable.
As always, Tina was professional, patient, and knowledgeable resolving my issue. Thank you!
Friendly and very helpful. Resolved my issue very quickly
It was easy to access Customer Service. Your first option used to be Sales, not service. So congrats. Info was accurate and although I had to call back re something it was quickly taken care of and the customer service guy had a smile and the light touch. Much appreciated!
