28925 Fountain Parkway, 44139, Solon, US
Become a Real Estate Visionary MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Explore our solutions below: Commercial Property Management Residential Property Management Workplace Management Facilities Management Energy Management Request Further Information
The support team is wonderful. every time we have an issue, they are very supportive and fix whatever issue we have.
Effective, fast, reliable service
the consultant explained to me in detail how to resolve the query.
Good tech support and new time saving features
The knowledge and patience of
Love the flexibility to add forms.
This review is specific to CTMe staff (owned by MRI Software). I have always had fantastic customer service when reaching out directly to the CTMe staff. They are super fast at responding to requests. Also, while CTMe can be a bit of a learning curve in the beginning, there are so many resources, training, and of course all the awesome people at CTMe who are ready and willing to help with anything vs. just telling you to go online to find an answer. If only other software providers and service companies could emulate this level of service... Great job you guys!!
Solved our problem for us on the spot.
Any questions I’ve ever had for this team, they answer all of them with such ease! Yolanda was extremely helpful and they really helped me out when I was in a pinch. Thank you!!!
CTM software works well, but navigating it is not so intuitive. That said, I have never done a training, so will do that and may have a better experience.
The staff's knowledge of RAM is second to none. I was really impressed with the speed the issues I was experiencing were resolved.
Response to my query was more detailed and quicker. From the information sent to me I could easily understand what I needed to do in order to solve the problem. I also love the MRI Software system in general, as an accounting person the reports generated from the system makes my work and reporting easier. Big up to MRI for the best property system so far.
Whenever I need IT help the MRI staff are always so patient and helpful.
The staff was very helpful with regards to the help needed and walked us through the process
Easy to use.
Quickly resolved my problem and questions in a knowledgeable and friendly manner. I find technical support to be most helpful and almost always resolves my problem and/or quickly answer my questions. Great Job!
Fast, efficient and very helpful!
I look forward to seeing an MRI email with signatures signed come across as I know I’m one step closer to making a dream home come true to a client.
Very quick and easy customer service!
Even though CTM is sometimes difficult to use for the inexperienced the support is always GREAT. The support staff is always patient and helpful.
