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Very helpful advice of your consultant as to how to proceed…option to buy frame only if canvas umbrella top was intact. Could have done that on previous replacement had I known. Very appreciative!
I am very impressed with the customer service at this company. I ordered a bright yellow canopy but when it arrived, it was a golden colour. Nate responded promptly when emailed to see whether the lighter yellow was unavailable. After requesting that I forward a photo of the canopy I received, he replied that a new one of my requested colour was being sent free of charge and a video link of how to change over the canopy to the new one was included in the email. I am delighted! The tilt mechanism works perfectly. Thanks for the very positive experience getting my preferences dealt with.
great product timely delivery
site was easy to navigate - easy to find what I was looking for; reasonable pricing; delivery on time; quality product - durable construction
Good quality very nice
Great help selecting the right umbrella for our patio. Fast delivery!
Haven't had a chance to actually use my new umbrella yet, but if it's anything like my last Midtown Lean I will be happy. Website is helpful, ordering was easy and it arrived shortly after I placed my order.
Quality! Very sturdy and holds up well on our windy little knoll. Easy to tilt as well. Very pleased!
fast shipping and easy to use!
Easy to find exactly what we wanted with a great warranty. The umbrella, cover and stand shipped right away so we were able to start enjoying it without any delay!
Everything was great the umbrella came in great condition. It doesn't fit in my existing base so i need to get a base from you
Quick ship. Easy assembly.
Great umbrella selections at reasonable prices. We've had nothing but good experiences with Midtown - from the reliable shipping to their customer service. They have earned our business for life!
We love the umbrellas and stands
Easy to find the right sunbrella. Fast shipping. Product arrived in perfect shape. All good.
Thank you for sending the new base. All I needed were the drain plugs. You sent me already two times plugs with a different tread, the plugs in the new base are the right ones. Thanks, Willem
I have had several great experiences working with Midtown Umbrella. They worked with me to ensure I had the correct style and color of umbrella and quickly replaced a product that had ripped. I recommend them and will use them again.
User friendly website.
My order arrived in a timely manner, the quality of the product is great and the customer service is EXCELLENT. Im always nervous about that with an online order.
Easy to order and shipped quickly and in perfect condition! Can't beat the 10 year guarantee!
