, , , US
This is our second umbrella because our first one blew over in a random storm. Great, sturdy umbrella, but make sure you take it down at the end of the day.
Shipped quickly. Quality cover that goes over both the umbrella and pole.
We have really enjoyed the umbrellas we purchased from Midtown and their customer service has been fantastic.
Placed my order on 11/25/2023 and it still hasn't shipped
Great customer service. Responded promptly to an error and fixed it immediately. Great product too!
What a wonderful company! Outstanding customer service, prompt communication, and great products. What more do you need?
Great product, well made, easy set up.
This is a great company. They are customer focused. When I purchased an umbrella and it arrived my partner did not like the canopy color. My mistake in not checking with her first before purchasing. I called MidTown and they promptly sent me a new canopy and did not require me to return the original canopy. After using the canopy for a little over 2 years I contacted MidTown as their were a number of rips in the canopy due to normal wear and tear. The canopy has a 10 year guarantee, I called MidTown again and they promptly sent me a new canopy.
Quality overall is not there This is an umbrella cover for pool umbrella I’m Surprised as I recently purchased BBQ cover and table and chair covers that were fine I’ve been a long time customer and very disappointed Not worth my time to return Will make do
Customer service is top notch! Best umbrella on the planet, you will love it!
I had a problem with the fabric on our umbrella fading and reached out to Midtown Umbrella's customer service department. I was amazed to receive a response within 24 hours. The issue was quickly resolved. I highly recommend Midtown Umbrellas for any purchases as they do stand by their products.
Came on time and packaged well!
Outstanding umbrella - just what we asked for - great quality and design.
Great service, quality product, and timely delivery. The large umbrella makes my yard look beautiful.
A piece of my umbrella shaft broke in the snow and midtown sent me a replacement for free and fast. I would have paid for it but they took care of it!
GREAT PRODUCT,SHIPPED QUICKLY,VERY HAPPY
One of the base poles was stolen from my restaurant and I was sent a replacement in a couple days. amazing product and top notch service.
Fast, fantastic quality, easy to switch out
Great customer service with responsive and timely service by the rep.
Very responsive every single time
