, , London, GB
I am really frustrated with this company there have been problems every step of the way. The initial draft was the complete opposite of what I wanted and I put through a complaint. I had to send them word for word the text for the website. After a lot of confusion they designed a basic logo for me after I explained what I wanted. I have been messaging/calling them for the last 2 weeks asking for the logo in high resolution as I need it for marketing materials. I was told on the phone it would be done then I received an email on Friday saying that they cannot help because I provided the logo but they designed it! I was also reassured 3 times by different departments that my subscriptionwould not start until the website went live but this is not the case at all. I eventually got a refund for 1st month but not the second. Sales guy also told me they would makes sure my website came up on google search but it does not. It is very difficult to get hold of them on the customer service telephone number and most times you eventually go to voicemail. I really wish I had seen the other reviews before I signed up with them. Just received another email saying they cannot make the logo in high resolution and they designed it as a courtesy but I was promised a logo by the sales guy who I spoke to initially or I would not have subscribed.
Fantastic service 👍
Quickly done professionally! Web team had great follow up and supported me on every step. I was little nervous but the service was 100. I am recommending to family and anyone searching for a complete web package Team keep it up. Thanks to Charlie and tech staff. Event promoter Florida
First class service. Prompt actions & notifications. Helped me every step of the way. I now have a professional website. I have never attempted to make one. A big thank you to the mettr team for their patience. Highly recommend.
Professional and punctual and fast turn around time and patience to explain and guide through everything. Patience and did I mention patience. Affordability and no hidden charges. Si happy I found them
The customer service agents are very professional and helpful. As far as their ability to always meet my expectations on what I need for my website...hmmm, that definitely needs improvement. But overall, I am satisfied for what they've done for me. My website looks great.
Great service!
Worst organization, untalented uneducated developers, I spent days providing them with the information, the put something together out of the box that does not reflect my organization, company name wrong, did not add provided logo, did not call at the schedule time, 1, 2, 3 drafts and still garbage. DO NOT ATTEMPT to get them to do your website, waste of your time, waste of your energy, waste of your money. NOT WORTH IT!
This is the worst organization I have ever IN MY ENTIRE CAREER of over 40 years dealt with. the did not deliver and now they are holding my domain hostage. Run!!
Nice people. Good products and service. Needs to be a bit more timely as far as phone appointments and updates to websites are concerned.
I was told that they would build me a website exactly like that of a colleague after the sales person looked at the site with me. What a joke. Looked like a first grader tried to do it then got bored and quit playing with Mom's laptop. After fighting and being lied to for 10 days, I then paid Godaddy $200 less and had a workable website very close to what I needed in 45 minutes. What a joke they are!
The service is terrible. They are build my website not professionally. I wrote cancelation notice, but they are charge my card again and again, even wihout my permition. Please, stop take money from my account for service, which your company didn't provide properly. Stella Kantor Recomendation: Please, don't work with this company
They live up to their word.
Very quick and efficient service , only downside is the limitations of the website design
Customer service is excellent
A generally good service . But only when i wrote my technical text
They have been very professional and helpful.
Unbelivable bad service. I am so disapointed . I cant belive these guys stay in business. Now I have to stop and find another web builder. Ill get someone in my state this time.. Wind Walker ......Walkers home and commericial inspectors
I have email them seven times about change I haven't had one reply. Then put your website on when it not ever ready to be on line. Be well over 2 half weeks still wait for them do the change I asked them to do. Very poor
Excellent company providing a great service, I am getting what I need for my particular business and at a good price. Polite and efficient staff and I would recommend this company. Thank you all for your hard work and support.
