219 Highstreet, Epping, CM16 4BL, Epping, GB
Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.
Really happy with the service from Oscar and the team over the weekend!
Great service all round - thanks Oscar
An absolutely faultless transaction. Naturally I am always hesitant when buying and selling high value items. Oscar was great to deal with, extremely straightforward and very helpful. Highly recommended. I will be dealing with Lux again.
My watch had stopped working and Luxe Watches took it in for a complete service & overhaul which was completed quickly and efficiently. I left it with complete confidence and it looked like new afterwards! If I was to trade in/upgrade any of my watches, this would be my go-to place to do that - friendly, knowledgeable and smart service. Thank you.
Highly recommended. Dealing with collectible watches is never with it trepidation. The Communication and service provided by Luxe and in Particular, Oscar, was excellent, reassuring despite my many questions and utterly reliable. The price and description were perfect. I will be using them again. Lewis
Stellar Experience. From start to finish my experience with Luxe, and in particular, with Oscar, was nothing short of one of the best retail experiences i have ever had, whether in person or on-line. Oscar was highly professional, polite and reassuring. Everything went more smoothly than i could have imagined. The watch arrived here in NY within a matter of days, though I was expecting it to take weeks. It was as perfect as Oscar had described. There is always a bit of apprehension when making major purchases remotely. Oscar allayed any and all fears immediately. A true gentleman. I will definitely be doing business with Luxe again. Thank you, just doesn't express my gratitude for a simply flawless experience.
Massive thank you to Oscar & Luxe watches who provided excellent customer throughout my first Rolex purchase! The watch arrived in pristine condition as described. Will definitely return when I want an upgrade!
I have known the team at Luxe Watches for sometime although this is the first piece I worked on with Oscar. The whole experience was superb, watch was in immaculate detail as described by Oscar. Highly recommended if you are looking for a new watch. Thank you Oscar for your help, pleasure meeting you Marc.
Oscar @ luxe was great after calling so many places for the watch I wanted to be told not possible / I’ll come back to you / let me take your details. Oscar found the exact watch in 2 hours and The watch was in store ready to collect 2 weeks later. A really good service
Staff were very genuine and lovely to deal with. They had a good selection of watches and were patient with me when I was choosing between watches. Would definitely recommend.
I have used Luxe Watches many times and cannot fault the customer service provided, thoroughly professional. Will continue to use and recommend their services!
Great Customer service, every question I asked was answered down to the specific detail! Would definitely recommend them to anybody and buy from again!
I buy watches on a regular basis and this was my first and wont be my last experience of buying a watch through Luxe watches as i can not fault any part of the process from start to finish.
Very professional and dignified transaction of seeking my Rolex. Very smooth, more than fair valuation and a very quick payment. Have bought and now sold with Luxe Watches and will definitely be a future customer again.
Bought a Cartier santos recently online and without actually viewing the watch,was immediately kept up to date with my purchase and all questions and enquiries were answered with great timing and details,Oscar the person I dealt with was absolutely incredible! Would highly recommend and will be returning!
Brilliant service and lovely customer service agent's.
Impeccable & professional service from beginning to end with Oscar. I am beyond happy with my purchase and will most definitely recommend to family & friends.
Very happy with the transaction, part exchange & purchase, delighted with my new watch. Thank you Oscar.
First Class team of people, who delivered my new Rolex on time as requested. Oscar was a true professional, who accommodated all my requirements and continually kept me updated on the progress. Considering the potential complications of the transaction through the pandemic, everything was as smooth as could possibly be. Thank you Oscar and Luxe, I look forward to future business in the future.
What they say is what they do. Returning customer. Thank you again.
