219 Highstreet, Epping, CM16 4BL, Epping, GB
Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.
Professional, honest and helpful staff. Excellent experience all round.
Excellent 5 Star
My whole experience from start to finish it was great all the staff were very helpful.
Had my Rolex Daytona repaired here. Very happy with the service.
I originally heard about this company from a colleague who had used their services and only had great things to say. I went to them to enquire about repair of a family heirloom, which they were able to assist with (that was a really big deal for us, so thanks guys!!). They were able to give me a lot of information about our heirloom and took the time to explain to me what the problem was. They are very knowledgeable people and while I was probably monopolising a lot of their time, they didn't rush me and made the whole experience very educational for me. Impressed with their professionalism and quality of service (and slightly jealous of my colleague's new timepiece), I decided to purchase a new one myself! I would recommend these guys to everyone, they are true professionals in their field, easy to talk to and provide great afterservice. Once again a huge thanks guys, I will be returning soon!
Easy, reliable service would highly recommend
Great customer service
Saw the watch online enquired paid deposit and collected via appointment the next day 10/10 service highly recommend!
Outstanding service!! Quality Product ! Very pleased and highly recommended!!
Brilliant service- high recommend
Great Customer Service and communication. A pleasure to work with. Highly recommended.
from looking on web site to ordering a watch the experience was great,emails were answered quickly,joshua provided everything i needed, watch was delivered quickly and securely couldn’t ask for any better will use again in the future
Dealt with Josh, very professional and an absolute pleasure to deal with. Best price offered on my Rolex, and fast payment. Would highly recommend Luxe Watches! 🙌🏻
Brilliant experience. Joshua was a pleasure to deal with and sourced me exactly what I wanted within 24 hours. Highly recommend.
Fantastic service, very quick and efficient. Will certainly use again.
Josh was brilliant. Very communicative and quick to answer any questions. Watch is as described and as per pictures. Recommend them for no hassle honest transactions.
I managed to get a very good deal and I have been treated very professionally by phone and email. I recommend the shop if you’re either buying or selling.
Great service,Always updated on delivery spot on defo be buying many watches from them 👍.
Excellent products,very professionals!!!
So happy with our purchase from Luxe watches. Josh was so easy to speak to and made sure delivery of the watch was efficient. Would definitely recommend to others and use them myself again.