Company

Luxe Watches

219 Highstreet, Epping, CM16 4BL, Epping, GB

About Luxe Watches

Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.

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John D 23 June 2020, 17:39

Professional, honest and helpful staff. Excellent experience all round.

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AH 23 June 2020, 17:33

Excellent 5 Star

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royce ali 23 June 2020, 16:47

My whole experience from start to finish it was great all the staff were very helpful.

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Rickie Kohn 23 June 2020, 16:18

Had my Rolex Daytona repaired here. Very happy with the service.

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D. Frost 23 June 2020, 15:10

I originally heard about this company from a colleague who had used their services and only had great things to say. I went to them to enquire about repair of a family heirloom, which they were able to assist with (that was a really big deal for us, so thanks guys!!). They were able to give me a lot of information about our heirloom and took the time to explain to me what the problem was. They are very knowledgeable people and while I was probably monopolising a lot of their time, they didn't rush me and made the whole experience very educational for me. Impressed with their professionalism and quality of service (and slightly jealous of my colleague's new timepiece), I decided to purchase a new one myself! I would recommend these guys to everyone, they are true professionals in their field, easy to talk to and provide great afterservice. Once again a huge thanks guys, I will be returning soon!

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Ben mcgill 23 June 2020, 02:40

Easy, reliable service would highly recommend

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Sahir Anver 19 June 2020, 18:18

Great customer service

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Saif Ali 17 June 2020, 15:02

Saw the watch online enquired paid deposit and collected via appointment the next day 10/10 service highly recommend!

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Graham Healer 15 June 2020, 16:38

Outstanding service!! Quality Product ! Very pleased and highly recommended!!

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Mohsin Khan 11 June 2020, 19:29

Brilliant service- high recommend

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STEVEN CHARD 10 June 2020, 18:29

Great Customer Service and communication. A pleasure to work with. Highly recommended.

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mr lee 10 June 2020, 16:01

from looking on web site to ordering a watch the experience was great,emails were answered quickly,joshua provided everything i needed, watch was delivered quickly and securely couldn’t ask for any better will use again in the future

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Russell Goodall 01 June 2020, 23:12

Dealt with Josh, very professional and an absolute pleasure to deal with. Best price offered on my Rolex, and fast payment. Would highly recommend Luxe Watches! 🙌🏻

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Mich P 23 May 2020, 17:11

Brilliant experience. Joshua was a pleasure to deal with and sourced me exactly what I wanted within 24 hours. Highly recommend.

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Alex Dutton 23 May 2020, 02:43

Fantastic service, very quick and efficient. Will certainly use again.

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N B 20 May 2020, 16:12

Josh was brilliant. Very communicative and quick to answer any questions. Watch is as described and as per pictures. Recommend them for no hassle honest transactions.

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Fabricio Pavoni 14 May 2020, 10:42

I managed to get a very good deal and I have been treated very professionally by phone and email. I recommend the shop if you’re either buying or selling.

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Parndip Singh 02 May 2020, 22:09

Great service,Always updated on delivery spot on defo be buying many watches from them 👍.

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Lilia Gherbovet 30 April 2020, 13:29

Excellent products,very professionals!!!

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Rachel 24 April 2020, 21:16

So happy with our purchase from Luxe watches. Josh was so easy to speak to and made sure delivery of the watch was efficient. Would definitely recommend to others and use them myself again.