Company Details

Test is accurate. Questions always answered promptly.

I tried scheduling a bio-metric screening through my work. It was not allowing me to actually schedule on the Lets Get Checked website, nor could I order an at home screening kit. I called and spoke with a customer service rep who was not able to fix the issue, so she placed a support ticket. No one called me back and I checked two weeks later but the issue was still happening. Then, I called again and spoke with Ki. He was very nice and initiated a three way call with my insurance to try to resolve this. The call lasted over one hour and Ki remained patient throughout. He placed a support ticket and I did not think anything would happen. I checked the Let's Get Checked website a few days later and I was able to schedule the biometric screening! Ki called me a day or two later to check in and inform me this was resolved. I greatly appreciate his assistance and follow up call! He seemed to genuinely want to assist me and cared about the issue. Thank you Ki! The 4 stars was due to the experience of the first representative not calling or emailing me to update, nor was the issue resolved until I called again. Ki's service was five stars though.

I like how easy it is to order a test kit. The instructions are clear and simple to understand. Shipping was quick and test results were provided quickly and explained very well. Will be taking test results to my Dermatologist at my appointment.

The test was easy to do and the instructions clear as well. Overall, I am very pleased with the turnaround time.

I called the company to help trouble-shoot an issue I was having so I was hoping IT could help. I spoke w/ Ki who took my concern & was going to give to the IT department. He called back in a few minutes wanting to try a few things to see if it would work. He worked really hard w/ me & got my issue resolved!!! I appreciated the time he took to get this sorted for me vs waiting for IT & he was polite. Thanks!

This was easy fast and accurate. Thank you LGC

Easy to follow instructions, discrete mailing envelope and good customer service

Easy-to-understand instructions. Excellent communication. Quick turnaround with results. While I didn’t get the results I had hoped, the truth is the truth. Highly recommend.

The results arrived quickly. Very easy to understand. Great report format

It was simple.

Got my test results. Great way to keep a check on things. Will do again

Fast and friendly help without having to go to a doctor office and waste a half day between being at an appointment at a certain time and the waiting room. The Dr. had my prescription assessment done and sent to the pharmacy in less than an hour total after I contacted them.

The service was very well priced, fast and easy.

Easy instructions

Love your service. Only thing I would change is the method the blood is collected. I’ve seen an ad for a company that has a small device that goes into the arm and the blood is collected from there. Would be interesting to see!

Fast and efficient process

Perfect numbers all the time. Very accurate

Fast service and updates.

My test was delivered on time, and results were available within a few days.

Simple amazing! I reached out about a kit I received in the mail and was blessed to speak with Ki! The gentleman gave me great advice, what an awesome company. I truly appreciate that conversation Ki, stay bless.