Company Details

Really Quick and straight forward service.All steps explained well.

They shipped our kits quickly. The tests were pretty strait forward and easy to complete. Results were delivered within a couple days with the option to consult with a nurse about the results if needed. I will use again. The Only con as is with most companies offering test kits is it would be nice to have kits with more options like one that includes ALL of the more common STI’s like HIV, HPV, Hep C, HSV, etc.

I used the express delivery option and that was great. The instructions for sample collection were very clear. Only thing I would add is that, for me, I didn't have nearly enough blood in my 4th finger; I needed to use the middle finger also. If I would have started with the middle finger, I think I would have had enough from that finger. Checking results process was very clear and they were posted right away.

The ordering process was very easy. The entire process was thoroughly explained. Delivery of my test quit was very fast. Once received, the fecal sample collection, packaging and return processes were very well explained. My results were available within 48 hours. I am extremely pleased with LetsGetChecked and will certainly order additional test kits.

The Vitamin test only tests for 3 vitamins: D, B12 and E. Why have this small of a panel when you also sell a Vitamin D test separately? Seems pointless and like a money grab. The lancets also hurt WAY more than any other at home test kit I have taken. I should have stuck with Everlywell- significantly better results, test and process.

Great process and updated my test status almost daily

Very quick turnaround and test kits are great. Although recently I'm being told I am "required" to have a physical exam with a PCP, even though I'm just using them for my thyroid check. Been on thyroid meds for years now. Don't feel comfortable being told what to do about my other health choices.

Very disappointing customer support. I ordered two kits by mistake and didnt need both, but they wouldn't let me return one. Instead they gave me some spin rhetoric about how luckily I have a year to use it ... It was absurd to me. They shipped a kit but hadnt done any lab work but wouldnt refund me even partial. I had used Let's Get Checked a couple times before but after this experience I moved on to different companies

Incredible customer service! An errant double charged was resolved in hours. Test results came within a day of mailing. Truly great!!

It was great to get the results so quick and it was easy

Testing results were back sooner than expected. The whole process was seamless. I would definitely recommend them.

The instructions for completing the sample are thorough and detailed. I was surprised at how quickly I received the results.

The customer is great

So easy to use the kits and very quick turnaround. Have used them before and will continue to use them

The collection was absolutely horrendous. I could not get blood out of my fingers. I tried everything. I emailed them and it took them a week to reply that they would send additional collection materials ONE time and after that, you’re out of luck. I called to complain that I would be out $119 and get nothing of value from the company. There they told me that the policy is to actually offer additional test kit materials OR a refund. Questions: why was I told collection would be easy, which it clearly is not? Why wasn’t I offered a refund the first time? Shady company with shady business dealings.

Easy direction on how to use the tests & results in a timely manner. Site is very easy to navigate as well.

Fast results - I took the sample to a UPS store Monday afternoon, October 21, and received my results on October 24.

easy and direct

Very fast thank you!!

Good turn around time.