Company Details

I ordered 4 weeks ago and still have no tracking information. Have reached out several times to customer support and on the HUB and they don’t even acknowledge you. This company is a scam.

Do not order from this company! Their customer service is the worst I’ve ever dealt with. They also sent me an order I did not place for twice the money of the pricing online! They don’t answer phones and take two weeks to respond to emails.

I was very excited to buy this for my wife from the liquidation sale on (4/14/22) because she has been wanting to try it so badly. However I am very displeased, I understand it is a busy time but I still (almost 4 weeks after purchase) have not even gotten a tracking number, I spent $150 dollars and I have written kind emails with NO response. I have politely written in the HUB for just at least tracking info and I get no response and it gets moved to the "previous case history" Luckily I went through Paypal and because of having no response at all I will be asking for my money back for SERVICES NOT RENDERED. Hope you all have better luck and a better experience. EDIT: They finally emailed me back to remind me there are NO returns or refunds yet still told me that I have to wait because they were not well prepared enough to handle the influx of orders.

I ordered the second day of the liquidation sale and after weeks of not receiving any confirmation emails or seeing movement on my hub account for my order I contacted support via email. It took a few days for a response which I knew with the influx of emails would happen. Megan was able to address my concern and assure me that I would still receive my order. Thank you for always having such wonderful customer service!

I placed an order on the 13th was told there would be an delay and that orders placed on the 13-15th would ship by April 28th. On the 30th I was told they do not know when my order will ship. It’s May 9th and my order still says processing. It’s people who ordered after the 13th who have their orders already while people who ordered on the 13th is still waiting. Stop sending emails telling people to buy more stuff. The only emails I want to see are updates on my order. How can you sell more stuff when you are short staffed and can’t fill your current orders? Ladyboss does not care about their customers. Update Seriously I’m just know receiving a response to my review. I posted this review a month ago. Since then I have already cancelled my order and received my refund. So I don’t need you to look up my account but thank you.

Never received product or any order updates. Reached out to customer service & was ignored!

I still have not received my order which was placed almost a month ago.

Update on June 13, 2022. After reading what Ladyboss comment. I did check to see if I have received a shipping confirmation and I have not. This is a true lie. I’m beginning to think I got screwed and might have to take some legal action. Now that lady boss is no longer a company. I put an order in in April and still has not received it nor have I got any communication from Customer Service even when I’ve sent an email out to them. This is my first time experiencing this and I find it very frustrated that there’s no communication whatsoever.

I ordered a bag of lean, 2 bottles of greens and a sample packet of a different flavor of lean. I received a tracking number for all the items HOWEVER when my package arrived I only received the bag of lean. I want to know where my greens are. I've sent several emails, IF YOU'RE NOT GOING TO SEND THE PRODUCT YOU CAN REFUND ME FOR THE 2 BOTTLES AND SAMPLE PACKET. I wonder if your company went under because you have the worst customer service EVER. I'm glad I'll never deal with you again. (:

I try the bars liked them but I’m sad to see the company go bye bye

I ordered a sample pack (before they announced they were going out of business) and never received. Sent an email and have not received a response. Tried to call, but the phone is disconnected since they are now going out of business.

Update-I did receive my order. Yes it was late, but I was beginning to get nervous that I had paid for something I would never receive. When my order was received, the company had thrown in a few extras which was really kind and not necessary, but VERY appreciated. I should say, I was new to lady boss as of April 11 this year. That is when I placed my first order ever. Which came very fast. It was just a couple days later I received notice they were closing. I was pretty bummed I had just found these amazing products and now would have to find another replacement. I’m very thankful I was able to place an order for enough to last me quite a while. I’m quite positive anyone sho had been using ladyboss products will be missing you guys. (Old)Well, I placed an order on 4/13/22 and another order on 4/14/22. It is may 2. I have not received either order. Customer support has not responded to any of my emails. Orders are paid for. They were not small orders either. It is now may 5. Still have not received my orders. Have not heard from customer service. But I get daily emails trying to sell me more product. I just want what I’ve already ordered and paid for. May 16, still no product shipped to me.

Flavor is good. Trying to figure out the best mixture. I think almond milk wins. Shipping took forever though so that would keep me from getting it again.

I understand they had a large amount of orders with the liquidation sale, but if they send a direct email to someone saying their order will ship out either that day or the next and to expect it delivered within a week then it should be shipped out. As of today (almost 20 days since I ordered) my order is still “processing” and their support team hasn’t responded to me since the 19th of April.

Although this companies products are on the better side of products I have tried, this company is absolute GARBAGE!!! It’s no wonder they went out of business!! Their customer service is GOD awful, the owners are absolutely useless when dealing with their company and should really have had a better team to run their business. I have placed numerous orders with this company (since i really do love their products) and have had nothing but problem after problem after problem every single time. Don’t waste your money on this garbage company. I would much rather choke down a protein shake that tastes like chalk than ever support a company with such god awful morals and customer service skills.

I've been ordering for me 10 years. All the products I've tried. I really but really love them.I am going to miss the lean when I run out. Thank-you. Bonnie McGaffic

Still have not received my order place 4-13-22.

I haven’t received it !!!!!! It’s been weeks !!! 😑

I placed an order ; never received. They have supposedly re sent it- still waiting

I originally got the free sample of the shakes all I had to pay was shipping. I then added in a sample pack of the meal bars. I only received the bars not any of the shake mixes.