Company Details

I am very pleased with the service that Kole Imports have provided me with. The merchandise was received a day prior to the day I was expecting it. Most of the merchandise were in good condition something that I always have problems with other wholesalers, especially from outside.

Overall good, but, there is some important information I have not been told before, But I am happy with my experience with you and look forward to further dealing with you

Have always had good experiences with them, fast shipping

EXCELENT, GOOD SERVICE AND PRICES

Excellent service shipment was fast and the product I ordered was as pictured.

Need more communication with the customer after the order, just as before the order.

GREAT JOB, came on time.

Customer service promised to resolve my problem or refund money. They did neither and became unresponsive. In the end I had to get my credit card company to intercede and retrieve my funds. Took several weeks to resolve and I was never refunded the cost of return shipping as promised and discounts offered were never given. I can not recommend this company.

Excellent customer service. Kole Import offers lots of variety of products in general merchandise. I have been working with Fernando Garcia since 2015 and continue to work with him many more years. Great experience.

My order arrived package well and without damage. Items were as pictures. Fairly quick shipping. I will order again and recommend them as a choice provider of items that I'm looking for.

The last purchase I made was held for more than a month while I was getting emails stating that the purchase was sent. I could not get a clear answer as to why it was never sent while they kept telling me that it was probably a problem at UPS, yet when they made a thorough check, it never left the warehouse...

Kole Imports has been my main supplier since I started selling online. Their prices, customer service ans speedy delivery, cannot be beat. There is a specially diligent Sales Manager, Ty Yolak, who tries very hard to make your transactions as smooth as possible. I would recommend Kole Imports without equivocation!!

You know you are working with a great company when you can name half of their staff by first name! Kole Imports continues to re-define what it means to do business in today's ever changing world. They are experts within the wholesale industry, offering a vast array of product at THE best prices. Most important, they make you feel like you are part of their family, guiding you to make the best choices for your specific company. I Highly recommend all my clients reach out and work with Kole Imports should they be in need of wholesale product or should they be interested in selling their own closeouts.

I have personally worked with Kole Imports for 5 years and can honestly say that they run their business with the highest level of integrity. Their operation is very professional and efficient always putting the customer FIRST...you're in great hands here!

Very helpful, supportive sales rep. Helped me get the best deals possible on products I was interested in. Great support and help in getting products delivered to Amazon FBA warehouses for us, which was really appreciated since we were new Amazon sellers. Prices good. Sales rep (Josh) offered to send us samples if we wanted to see products before ordering. Good variety of products. Only slight negative would be in some of the products' quality. Since most products are inexpensive to begin with, and often closeouts, I guess this is to be expected.

one of the only companies that actually returns calls when request.

when items are broken or not received it takes for ever for them to make it right

I am becoming more and more dependent on items from Kole Imports to increase my online sales. Mark Ragnath has been a great help!!!

I have aproblem ordering things from Koles. The last order they sent me to poay pal and had to pay more money for my purchases. I still have items I want to purchasebut could not get through with my debit card. The company keeps saying that my card is not correct. The items are a great price. I do not knowif it is my bank or the company. I will check it out with my bank and Koles sometime this week.

Kole provides each customer with a key sales contact so that we can always be assured that our issues are receiving attention and won't get lost in the system. We can always be assured that Kole will closely attend to our shipments from initial order through the pick, relabeling, pack and shipment processes to assure timely delivery. And the hidden benefit is that they get the product, pay the freight and fees and check for quality issues before they sell. That provides us a high level of confidence that what we purchase will meet our customers needs.