Company Details

Insulation Hub was the only supplier that had SuperQuilt available in 15m2, however they had a message on their website to say that there are delays in delivering this item due to low stock as a result of COVID-19. I contacted them via live chat and they informed me that a delivery was due the following week and I’d receive the insulation by the end of the following week. I hadn’t heard anything the following week so I contacted them again on live chat and they informed me there had been further delays but guaranteed I’d receive the item early the following week. They apologised for the delays and assured me that someone would be in touch as soon as the item arrived. I received a phone call the day after it arrived to check I was happy with the delivery and that everything was order. Overall I was very impressed with the level of communication and the ease of getting in touch with them. They used DHL to deliver which was great as I was able to track the delivery.

Great product, item arrived before estimated delivery date. I highly recommend this supplier and will not hesitate to use again in the future.

Great user friendly website. I ordered over 60 packs of rwa45 Rockwool sound insulation which was the best price I could find. After ordering I thought it would arrice in 3 days. The depot rang me the next day and said can we deliver now. The speed was just amazing!

First class service. Very helpful in arranging the delivery slot I wanted. Very helpful delivery driver. When needed I will definitely use them again. Highly recommended!!

Excellent service and insulation board arrived very quickly. Service from Ben was excellent very efficient and true to his word first class.

Excellent prices great products friendly customer service would use again

First class from start to finish, best price I could find, customer service very helpful sorted my issue straight away. Delivery came when it said it would and the delivery driver couldn’t have been more helpful. Spot on

Great service. I’d be happy to recommend them.

I ordered insulation boards and chipboards, they delivered insulation boards on time, but chipboards delayed for several times, in the end I have to purchased from other place, it is totally waste time. If them could not control their delivery, should told their customer at the beginning or ASAP. Before paid the order their answer was good, then after that all changed. Not recommend.

They charge 50 pound for delivery from their website and then as listed on google shopping it’s £90 for some knauf insulation costing 20 odd pounds would not recommend buying unless buying in masses spending 9000+ on it