Company Details

I have no hesitation in recommending this company. Great and easy to work with and happy to listen to customers. I won't use anyone else for insulation.

Excellent customer services, order and delivery was faultless , direct to door in under 48 hours from initial enquiry , highly recommended this company for quality of product, customer services & delivery Thanks

Amazing Customer support, help me picked out the correct product and then gave me a discount as well would use again

I placed several orders over a 3 week period, all with very tight deadlines. All deadlines were met, the staff went above and beyond to meet our required delivery dates. Outstanding customer service, highly recommended

Quick and friendly service. Good communication and over the top resolution of issues. Great price.

Had delivery problem that was no fault of Insulation Hub however they made special arrangement to get materials delivered to us 7.30am the next morning . This went above & beyond expectation , fantastic customer service.

Delays, delays, delays. Despite having stock in London they wanted an £450 to ship North. Not acceptable. I really couldn't care less where my order comes from that I've paid for.

I received excellent and proactive customer service from this company when I made contact in order to try to get their delivery contractor to bring my delivery date forward to enable me to undertake my project over the weekend. At the first instance, their response was very swift; thereafter they acted proactively in arranging the earlier delivery date and demonstrated a high level of customer service in the manner of all their subsequent actions. Highly recommended.

Fanatstic service right from the get go,. We ran into some problems due to stock delay, but without hesitation they allowed us to change the order without fuss. We received the first delivery and transport company they used are fantastic and dropped the items off without a fuss. Can't recommend them enough and most definitely will be using them again. Kit @ Kerto Ink.

Brilliant customer service manager Antony will make delivery of materials happen despite the odds stacked against. My Soundproofing mineral wool arrived despite supplier let me down with "sorry out of stock and 6-8 weeks delay." Antony spent 4 days calling up alternative suppliers and arranged to get equivalent spec product delivered before workmen walked away off site. And he never told me "take the refund and F off" despite my expressive frustrations over the phone daily. Respect.

Was looking for some high quality good value insulation - I found it with Insulation Hub. Delivery and service first class had one we hitch that initial load was 2 sheets short - was rectified immediately - would come back as customer - all round great customer experience

Very good service as the initial enquiry was answered on a Sunday and the delivery arrived within a few days. A few sheets were missing but these were in turn delivered before I needed them. My local builders merchant were unable to tell me when they'd have stock or how much it would cost me. I'd recommend these guys even in the current challenging building material world.

Brilliant service from the Insulation Hub. I dealt with Ben and placed a relatively large order with him. Ordered day 1, delivery day 3 with excellent comms all the way through. Delivery was exactly what was ordered, no substitutions. Prices were also lower than local suppliers. Will definitely use Insulation Hub again.

Fantastic customer service helping me in any way they can - Friendly advisors , and management are really helpful as well.

Always pleasure to deal with Insulation Hub. Best prices on the market, very fast delivery, nice, helpful and knowledge team over the phone and web chat too. Thank you for your service so far. Kamil - Cuckoo Construction LTD

Excellent value and service. I will definitely use this supplier again.

Insulation hub has the best cheapest prices by far. I've used this company for a while now and the service is fast and reliable and the customer service is superb. Definitely a company I would recommend

Excellent service great customer feed back. Will definitely use again

I needed lots of different insulation products and Insulation Hub could supply them all. I had tried other online insulation companies but they all said their shipper couldn't deliver to my post code and cancelled my order. Insulation Hub met the same problem but made a special effort to find a different carrier who would deliver to my address. I had to pay a shipping charge instead of their normal free shipping but I was glad to pay it and get my delivery. Ben at Insulation Hub was the only person who helped me get a delivery unlike all the other companies who just cancelled my order, great service!

Fantastic customer service helping me in any way they can - Got everything I needed to buy and a lot cheaper than I had found elsewhere. Can happily say I will be a returning customer. 10/10 more than happy to recommend.