Company Details

Good price for a quality product. Rapid delivery, will definitely use again.

After being let down by another company I found insulation hub. Great price, great service. My order had to be delivered in a smaller vehicle which was no problem. They always answered the phone straight away. I was never in a queue) I would use again. 10/10 for customer service

Try to avoid. Very bad customer service. They will delay your project.

I was a first time customer, having been let down by another supplier. The ordering process was simple, and the products arrived in good condition and precisely on time. I will be a returning customer. Great Job, thanks.

Insulation Hub came to our rescue with an urgent & affordable supply of Rockwool to complete a couple of new ceilings in an old house. The guys were helpful & efficient & saved us weeks of delays (& noise penetration). Can’t praise them enough! I’ll definitely be using them in our next emergency!

Ordered a roll of Tyvek Housewrap, Parcel arrived promptly, well packaged, free from damage and free delivery. What more could you want.

Great service.

Ordered roll of wall membrane, all ok, arrived quickly.

One of the best companies we dealt with in terms of ordering building materials. Fair prices and rather fast delivery. You always can call and speak to these guys regarding your orders - which I think is of a value these days. Good luck, Ben and the team!

This is the second time l have used Insulation Hub and the communication was brilliant as was the prompt delivery. Highly recommend.

Excellent service, polite, very good communication, reasonably priced. Thank you to Ben and all others involved for being able to find a piece of insulation for me. you went above and beyond. I highly recommend this company.

I have had the misfortune of using Insulation Hub twice, both times for the same item (75mm blocks), I actually forgot I had tried to order these from them the first time. On both occasions they said they had no stock, yet on both occasions were more than happy to take my money then force me to fill a form out to get a refund. I am of the opinion that Insulation Hub hold zero stock but try to source what you want after they have taken your money.

Great service and communication. Quick delivery with great courier who has a website link to track the delivery vehicle which was very useful.

Ordered twice now from Instulation hub. Fab service, helpful staff and quality products. Harry on live chat was very helpful too. Delivery was on time and We will be using again and will be recommending to others too. Thank you Insulation Hub

I was looking for some insulation sheets and fired off some enquiries last Sunday night, by 8am Monday I had a price and specification and a nice email accompanying it. I did call to check delivery as I needed them before Easter, they checked stock and said they would speed it through the system and delivery it on Thursday. In fact it arrived on Wednesday lunchtime, delivered by a very helpful driver who fork lifted them down a long driveway and dropped them outside the garage. Thank you for great service it was much appreciated, I hope the boss does!

Terrible experience with this company. I bought 6 packs of Rockwool insulation which turned up (a week late) smelling absolutely terrible. I requested that a new batch be sent out. The new batch was delivered (without letting me know when it would be coming). They did not take away the old batch at the same time and the new batch also stank. I was left with 12 huge packs of Rockwool filling up my flat for almost a week. After chasing, I finally got them picked up (again, at a random time with no communication - luckily I was 5 mins walk from my house at the time). That was a month ago and I am STILL waiting for my refund. Called the manager and he said he would get it sorted for me ASAP and keep me in the loop (this was friday morning). I called back on truesday asking what what happening and the person on the phone said they would send a request for the refund right now and it shouldn't take long. He couldn't explain what his boss had been doing the whole time between Friday and now. Avoid this company at all costs, genuinely the worst purchasing experience I've ever had ( I never bother to write reviews).

Ordered Tyvek house wrap and tapes - arrived next day. Great product and good service!

Ordered some Tyvek membrane. Arrived quickly, I’d buy again. Thank you.

Prompt and good service. Priced very well and delivered sooner than expected

The service we received from the company was brilliant, quick delivery and the most competitive product price on the market