, , , GB
We want to ensure that your purchasing experience with High Street TV is a success. If there is anything that our Customer Experience Team can do to help improve your experience, we will be more than happy to help. Your review will be met with a response from our team who will endeavour to remedy any issues as soon as we can.
The products were exactly as described and delivered qickly.
The company is doing well because at first I wasn't listening properly , but it went on a second time and I decided to watch it as although at the time I hadn't thought of buying one, when it came on again I realized how hard it had been the week before raking the leaves up and the next day they were back again and at nearly 80 the mower looked so easy
Excellent friendly customer service, very helpful
A SmartAir unit went faulty almost a year after purchase. A replacement unit was supplied within a couple of days of notifying High Street TV that it had failed.
I still haven't received my parcel from Evri.
Love the products from high street tv. Had quite a few over the years. Super quick delivery x
I purchased an item for my grandsons birthday but was unfortunately too small, even though the item was slightly over the 28 days returns policy I was able to return it and purchase a replacement. I posted the original item and sent tracking information and the replacement was posted that day free of charge with express delivery. A special mention for Brent Harper in customer service.
Excellent service delivered next day
Good products at a good price, unfortunately your TV promotions go on to long before a price is given. I have turned away many times in frustration having waited too long without knowing the price.
They sales person in customer sales was excellent very polite very helpful and the delivery of my required item was fast and very prompt.Couldnt fault the service offered at all .
Straight forward order & an excellent delivery within a couple of days
Going to be a great gift for my daughter good quality and value for money delivery time was excellent.
Very friendly customer service lady sorted out my problems straightaway got me a replacement part and it was delivered the very next day really happy with the service thank you
Excellent service very fast delivery amazing price
prompt delivery exactly what i asked for no problems
One item of three was defective, yet to receive a replacement. Evri unexpectedly delivered items despite tracking system stating that the items had not yet been 'out for delivery' Luckily I was in but, as I live on a main road, had I not been in, the items could well have been stolen from my doorstep. Could do better all round I think. Subsequent action by High Street TV Customer Service has led me to amend this review. I received a replacement item in very quick time and the communication with High Street TV was first class. My issues with Evri remain but it would be unfair to label High Street with three stars when their actions merit five; I am grateful for the speedy resolution to my issues.
Had a problem and was resolved without any fuss ! 1st class service
I needed a spare part for my Pressure King pressure cooker. I emailed about my problem and Brent responded very quickly and sent out the part to me for free. Very happy with the service I received
LEAF CHIEF GARDEN SWEEPER 15% discount & a further 10% dis count. So got it very cheap.Also delivered the following day although they said 3 to 5 working days with free delivery. Evri tracked excellent service.pd £76.49.advertised at £99.
very happy with this company bought two smart air heaters i did not realize how big they were i just needed one as i only wanted for one room very happy warm customer very helpful when i sent one back money in bank very quickly would highly recommend this company