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We want to ensure that your purchasing experience with High Street TV is a success. If there is anything that our Customer Experience Team can do to help improve your experience, we will be more than happy to help. Your review will be met with a response from our team who will endeavour to remedy any issues as soon as we can.
Amazing website and customer service is excellent
Very good and fast delivery
Brilliant The product got me hooked Still yet to use this item will replace. Sandwich toaster and George Foreman Les’s cupboard clutter
I brought the massage mattress with the pillow and it is brilliant and also wicked price too at 149.99 and next day delivery with 3 years warranty. So excellent price,service and quality.
Once again, my experience was excellent. My product was ordered without any problems, it arrived the following day. Well presented and it works superbly.
Quick delivery, product as described.
Really prompt no quibble replacements sent to me for units that stopped working
Excellent Service. I have ordered a number of items recently, ready for Christmas. Quick easy delivery- quality of the items really great. Thank you.
Smartair After submitting a review about the product, Trustpilot & High Street TV contacted me. I have submitted a review about my experience with them, it was excellent. I spoke with Anna, from High Street TV. I reiterated my review. I retract the statement I made about the guarantee, it was there, I was too incensed at the time to notice. The Vouchers, I had 21 days to use them before becoming a member. However, I would still have to pay for goods to receive money off. My mistake again! Anna cancelled the Vochers for me. I will receive the £1 I paid for them. As a good will gesture, I received a 20% refund for the smartair. Anna was quick to contact me & to rectify the situation. Her Customer Care Skills were very good. I have rated High Street TV 4*. I apologise for my misunderstandings & thank you very much for your help. I should have sent the smartair back because I'm not happy with it, the box got badly ripped by myself. I wasn't prepared to pay for something I couldn't use by sending it back & losing money on it.
Customer services sorted my problem very quickly
The product was not as seen, and not for me. My product was delivered to the wrong address but the customer service was excellent, I spoke Anna-Marie at High Street Tv and she arranged a free return and refund. The assistance received was quick and valued. Thank you
It was very easy to find the product i wanted. Once found it was also very easy to order it. It was delivered within a couple of days. I’m very pleased
Fast reliable delivery good product
They do it right
Great value and service.
Really great customer service. I forgot to add something on to the order so messaged tham at 8pm Saturday night and they got back to me at 8am on a Sunday morning and solved the issue for me. 5* service. Thank you 🙂
Excellent customer service my enquiry was dealt with immediately and my was request sorted. Great service I wish all companies were like this.
The support function was fantastic. I received a damaged parcel and was struggling to get Evri to pickup for return. Customer service helped me through it all. And sent a replacement the next day. I love shopping with high street TV
Easy to order arrived on time. Very pleased with the purchase thanks
I had a problem with the Tupperware bread container. Tupperware were constantly in contact with me and advised how to return the faulty item. A replacement was sent within a day.
