Level 1, 244 Park Street, South Melbourne, 3205, Melbourne, AU
Life is complicated enough so why does finding the right energy plan need to be? At GoSwitch, we have one mission. To make the complex simple. So when you speak with us, we speak in your language, we understand your needs and energy profile, then cut through the complexity and offer a simple to understand energy plan. Then we top it all off by setting it all up for you. No paperwork, no more phone calls and hold time, done in a matter of minutes.
The customer service murat was very friendly and so helpful even giving me his direct number in case I had any problems
They were very helpful in setting up a new account and gave me good advice
I got a better rate.
During a new connection your company representative told me that there was no extra fee to get the power turned on for the next day because " you've called just at the right time before the 1pm cut off" During the process however the rep found out " the rules must have just changed and it was going to cost me an $140 to have power the next day. Even though he was "really sorry" I had to prolong my connection 3 more days till Monday and hope the residual power from the previous tenant remains till after the weekend.
I don't believe you should have to leavea review But I believe I am better off price for electricity And I believe electricity companies are charging to much for what they deliver
Great communication and helpful customer service
Advice and information from polite and helpfull consultant
Dean was very helpful His expertise showed in his manner when explaining the costs involved
Your employee was efficient and professional
Great deal and awesome sales team Thanks heaps ! Great to screw the suppliers for a change !
The person that I spoke with was clear and correct.
Explain well
I had great customer service. They listened to my needs and helped me arrange new accounts for a new house.
Friendly, courteous & informative service. Kylie was very professional
Very clear and informative staff!
Helpful advice and effective service
I liked the fact that I was given an opportunity to get a $200. Credit on my account. I disliked the fact that I wasn’t told how long this credit could take to be applied to my account and therefore won’t be able to change plans until that happens.
Murat who we dealt with was extremely helpful and explained every thing well.
Anthony was great. Fully understood the situation, easy to talk to, efficient & a great outcome that I wouldn’t even known about if not for him. Have recommended GoSwitch to multiple friends.
Got a great outcome
