Level 1, 244 Park Street, South Melbourne, 3205, Melbourne, AU
Life is complicated enough so why does finding the right energy plan need to be? At GoSwitch, we have one mission. To make the complex simple. So when you speak with us, we speak in your language, we understand your needs and energy profile, then cut through the complexity and offer a simple to understand energy plan. Then we top it all off by setting it all up for you. No paperwork, no more phone calls and hold time, done in a matter of minutes.
The lady was very patient and helpful and explained the new scheme very clearly.
Michael l spoke to was very helpful.l didn't have to change providers. Plus l received a credit on my bill for ringing up.Plus stayed on my Variable rates
Cole was highly professional… Only feedback is the careful terms and conditions that each read through to caller is 3x longer than the actually handling of the need. Understand the xautiin on potential liability …. But that’s something overdo in my hunger opinion. Can probably simplify a little
Very helpful consultant on the phone with very clear information.
The consultant was polite, helpful and knowledgeable.
Friendly Knowledgeable Thorough
I've used GoSwitch a couple of times now and they've always explained things in 'lay terms' and answered any questions I have efficiently and honestly...no sales pitch, just advice on the best deals.
Made the whole process of switching providers quick and easy. They weren’t pushy or trying to sell something
Knowledgeable and had the answers to all questions. Not pushy.
Fantastic assistance and great help And result great to talk to an Aussie and could understand every word and assistance 😀
Thorough, attentive time, friendly, and professional
The girl Cindy was amazing knowledgeable kind and patient with me ( as I’m an old bibby) She explained all clearly and I was very very impressed U should give her a raise !!!
Kylie was great. Did all the background and explained my options very clearly. It was so easy to make my decision.
The customer service representative was very helpful and made my energy switch effortless.
Excellent service
Very quick and concise
fantastic easy to understand and saved me heaps.
Very good customer service
Helpful staff
Very informative Fast and efficient
