Level 1, 244 Park Street, South Melbourne, 3205, Melbourne, AU
Life is complicated enough so why does finding the right energy plan need to be? At GoSwitch, we have one mission. To make the complex simple. So when you speak with us, we speak in your language, we understand your needs and energy profile, then cut through the complexity and offer a simple to understand energy plan. Then we top it all off by setting it all up for you. No paperwork, no more phone calls and hold time, done in a matter of minutes.
Very helpful and assisted in finding me a cheaper alternative to my existing provider.
Sign up was easy but can't say if it is good or bad as I am waiting for my first bill.
The customer service person was talking to quickly and we asked him to slow down, he didn't.... we wanted to know exactly what he was talking about, but he was talking too quickly and said you don't need to worry about this part and ignored our questions
Was made very easy , to switch suppliers and get a better deal, the gentleman was very pleasant and helpful
First of all they spoke English well. I was able to understand her she was very polite and helpful.
Prompt call back. Easy to talk to, answered all my questions. Thanks
I haven't even officially started an electricity account with you . How and why would you ask my rating so soon. It's a Zero as in you've done nothing at present
Sorted out best deal for me ,with no problems
Easy to deal with.
Wanted quote on gas and electric,Col seemed disinterested wanted to know how much discount I’m getting now before quoting. That’s no way to do business
Understood the person who explained everything including how easy it was to change. Friendly and informative
Thank you for informing me that I could get a better deal on my power. I just assumed that my current deal was still the best; however, I wouldn't have known if it wasn't for your team. Again Thank you
The way I was treated and how good and knowledgeable the assistants were.
I received good advice that made my decision easy I felt very comfortable about making my choice of a different provider Thanks
Great helpful friendly staff easy to get connected. Happy with service provided
Helpful and good to talk to
Massimo was very helpful, explained everything flawlessly and an absolute pleasure to deal with. He answered all my questions and ensured I received the best deal possible. Thank you!
Very helpful and a good outcome
friendly bloke
first class service from Jordan, but GoSwitch can improve: 1/ i still havent received the welcome pack 2/ GoSwitch do not setup direct debit with the supplier
