Level 1, 244 Park Street, South Melbourne, 3205, Melbourne, AU
Life is complicated enough so why does finding the right energy plan need to be? At GoSwitch, we have one mission. To make the complex simple. So when you speak with us, we speak in your language, we understand your needs and energy profile, then cut through the complexity and offer a simple to understand energy plan. Then we top it all off by setting it all up for you. No paperwork, no more phone calls and hold time, done in a matter of minutes.
Roger did a great job explaining everything & gave good sound advice.
All good!! Happy with the advice received.
Nice easy to understand man ....Jordan. quick and easy.
Mostly happy with the experience Except they entered my details incorrectly, namely my first and middle name. My emails and all correspondence should only address be me by my first name, not by my first and middle name like I’m some kind of spastic that needs a hyphenated given name 🙄
I am 88 years old and find phone conversations difficult even though I wear hearing aids.I explained this to the gentleman who rang me. However in spite of me asking him to slow down he continued speaking so quickly it was almost unintelligible. I gave up asking him to repeat information and decided I would wait for the email he said he would forward and use the cooling off period to make a decision to go ahead with the change in provider
Customer service by Dean was exceptional some transaction
Efficient, helpful, great service.
Col was very knowledgeable, he gave us the best options to change providers, he also suggested we lodge a complaint with the Energy Ombudsman which we did.
Dean was very friendly and helpful. 3rd time I've used their services.
Talked me through the comparisons and answered all my questions.
All easy and straight forward with honest advise
Good , simple, efficient service
Honest recommendations, will go out if their way to ensure your on the best plan for your needs
price offered
Really expert in comparison .gave me best valuable price .really appreciated. Resolve all my questions within no time. Big thank to you
The person I spoke with was very good at her job. Professional Polite
Very good customer services
Jordan was great
The man on the phone was very helpful and knowledgeable with our family needs. I wish most where like him. Customer service was 11 out of 10. And he was very easy to understand and helpful
How easy it all was cheers
