Level 1, 244 Park Street, South Melbourne, 3205, Melbourne, AU
Life is complicated enough so why does finding the right energy plan need to be? At GoSwitch, we have one mission. To make the complex simple. So when you speak with us, we speak in your language, we understand your needs and energy profile, then cut through the complexity and offer a simple to understand energy plan. Then we top it all off by setting it all up for you. No paperwork, no more phone calls and hold time, done in a matter of minutes.
Very helpful staff good knowledge of what I wanted.
Customer service was great
Exceptional assistance and advice. Thank you!
Even helped me compare pricing structures from companies they don’t work with. Was great.
The gentleman made it easy and was very informative
Information has been clear, detailed, useful; staff shows understanding, patience, thank you very much. No pressure felt, just great appreciation of a very welcome call and help.
GoSwitch customer service was great in providing the required information
The man I spoke with over the phone was super helpful and friendly. I was shocked to see the better deal he could get me!!
Polite, helpful and knowledgeable rep.
No fuss. Operator efficient and straight to point.
Excellent customer service
Very helpful staff. Explained everything really well
Clear and concise. Showed initiative
At the start when guy was explaining the plan to me he was ok and when wasn’t sure which way to go and decided to stay with my original plan the guy got pushy and and I could hear it in his voice that he was getting the annoyed with me, it’s my money that I’m trying to save not his☹️
Very efficient operator and made offer clear and easy to process
Informative good service
Very helpful and knowledgible staff
Cindy was extremely pleasant and helpful. She went to great trouble to break down my account information and made apples for apples comparisons. Cindy found a better company for me. I am very happy with her efforts.
The ease of changing providers with friedly service
A phone call got me on the right direction regarding the energy account. Great service