Level 1, 244 Park Street, South Melbourne, 3205, Melbourne, AU
Life is complicated enough so why does finding the right energy plan need to be? At GoSwitch, we have one mission. To make the complex simple. So when you speak with us, we speak in your language, we understand your needs and energy profile, then cut through the complexity and offer a simple to understand energy plan. Then we top it all off by setting it all up for you. No paperwork, no more phone calls and hold time, done in a matter of minutes.
Rodger, my contact, was exceptional. He spoke clearly & knew his subject 100%. He would have to be the most patient & thorough person I’ve had the experience to discuss any query with by phone. Tks Rodger for your time & assistance with my questions. Regards Peter Tapp (Goulburn, NSW).
Awesome customer service. Took the time to explain the best electricity and gas provider for me.
Professional and first responder
GoSwitch made my move hassle free when booking my utility connections.
Quick and easy to deal with.. very detailed and happy to help
Was able to complete the arrangement without any hassle.
Great help.
Pleasant and polite English speaking person who listened to my questions and answered promptly. Did not push or ask meto sign up until I was ready. A pleasure to have a human and not a robot to speak to. Keep up the great work 👍
Jordan was great in helping me find the right plan for my household. He was friendly and asked the right questions. His friendly nature and easy to understand English language is refreshing.
Great service. I was contacted by 3 different people over 3 days to get things resolved which was a little time consuming, but great outcome.
The Guy I spoke to was quick and to the point.
Sierra was very helpful and knowledgeable. She picked the best Solar Energy Plan for our household.
Great service saved heaps of money
Great, friendly easy to understand staff and extremely helpful, got what I consider a good energy plan. I would recommend to everyone 👍👍👍
Great customer service & knew all the information required
Very helpful team, professional and straight to the point convenient service
Easy process and happy with the result. I was checking if I had the best gas/electricity. A team member from goswitch called me, confirmed I was already using the best provider, but I could be on a better plan. Got it switched on the spot. I was asked if I wanted to discuss health insurance another time. To which I said no, as I'm subsidized by my work. I appreciated that they did not try to push the point,or upsell in any way.
Great service, thorough explanation, easy to switch!
All good. Trust issues on my part with the personal information asked for. I had difficulty following the rapid delivery of information. Operator was very professional and reassuring when I became wary.
Quick response to enquiry.
