Level 1, 244 Park Street, South Melbourne, 3205, Melbourne, AU
Life is complicated enough so why does finding the right energy plan need to be? At GoSwitch, we have one mission. To make the complex simple. So when you speak with us, we speak in your language, we understand your needs and energy profile, then cut through the complexity and offer a simple to understand energy plan. Then we top it all off by setting it all up for you. No paperwork, no more phone calls and hold time, done in a matter of minutes.
A genuine human on the phone guided me through the process. Roger did a wonderful job of making the process painless and established great rapport early on.
Guy I spoke to was helpful and knew his stuff but I didn't like the inflexibility of 3 months for electricity and 2 months for gas? Not logical same company same start date I want the same interval between bills.
What makes them great is the fact that they were so helpful and quick.
Firstly I got a return call about 5 minutes after I sent my enquiry. The person I spoke to was very friendly, helpful and really knew all the facts. By the end of the call he had changed my account to a more economical one. All in all a very helpful and efficient experience. Most impressed.
The young man was helpful, knowledgeable, clear and concise He made it easy to understand
Excellent customer service, understanding and knowledge of the industry including pricing variations. Offered an upgraded price including bonus which we accepted
Easy to work with
Helpful. No pressure to change. No effort to change. Saved me money.
Very helpful and easy to understand the service offered:)
Real person to talk to easy to understand and also had a fun level of communication
A quick conversation with a person on the phone
Helpful, easy to understand, happy to discuss our requirements, very impressed with the service provided
Friendly, knowledgeable, professional
Murat. Thank you for your patience. Much appreciated it.
Great conversation with the operator and good results
I can’t believe how quick easy informative helpful which it is, absolutely amazing service and both ladies I spoke with were so helpful. I haven’t had service like this for years.
Not being honest
I hate dealing with services like this
Kylie was friendly and helpful
Rep was very knowledgeable. Answered all question that I had. Made the experience very easy
