Level 1, 244 Park Street, South Melbourne, 3205, Melbourne, AU
Life is complicated enough so why does finding the right energy plan need to be? At GoSwitch, we have one mission. To make the complex simple. So when you speak with us, we speak in your language, we understand your needs and energy profile, then cut through the complexity and offer a simple to understand energy plan. Then we top it all off by setting it all up for you. No paperwork, no more phone calls and hold time, done in a matter of minutes.
I would of preferred a copy of the information by email.
Was done over the phone not the internet.Terry was loverly
Very prompt in replying to my enquiry, informative and helpful in obtaining the best electricity deal.
Very efficient and professional
Murat was the consultant that we spoke to he was polite listened to us explained everything so we could completely understand highly recommend him.
Efficiency
Baxter was courteous, patient and efficient. Achieved great outcome. Thank you.
Very friendly customer service and my questions were all answered to make my decision easier. I highly recommend using this service.
Very helpful customer service representative and super quick and easy to switch! Better deal than current provider which will hopefully be a saving.
Very helpful agent
Amazing customer experience dealing with Go switch
The figures quoted by agent were not quite right.
It was straightforward and all done in 10 minutes to get a better rate with my provider for gas and electricity.
Cindy Cindy
It was quick easy and everything was explained
The staff were lovely and helpful Ronnie rang me too many times wanting answers when we had set up a date and time for him to ring that was suitable for me.
EASY TO DEAL WITH + EASY TRANSFER OF ACCOUNT
The consultant lied to us, she told us we could add my wife name to the account, and then claim the concession that we are entitled to as a married couple. Not good enough we are going to change our energy supply again now, because origin only allow concession to primary account holder, which is a scam we are married and entitled to the concession. Not good enough.
Was very pleased to receive a $ 150 credit bonus for renewing my contract
Friendly and helpful service and communication