Level 1, 244 Park Street, South Melbourne, 3205, Melbourne, AU
Life is complicated enough so why does finding the right energy plan need to be? At GoSwitch, we have one mission. To make the complex simple. So when you speak with us, we speak in your language, we understand your needs and energy profile, then cut through the complexity and offer a simple to understand energy plan. Then we top it all off by setting it all up for you. No paperwork, no more phone calls and hold time, done in a matter of minutes.
Mussismo handle us was excellent and very informative would highest recommend him
Works well when you can communicate together
Great customer service
Straight forward and punctual with reply
they made contact with me and arranged everything for me. I dealt with Annalee who was very helpful
Easy, fairly quick & painless way to save $ and be sure you are getting the best deal
Friendly and explained everything clearly
The time between my web query and confirmation phone call was less than 5 minutes. The member of staff who explained the options and price comparisons was friendly and knew his job. Thank you Jason for the great outstanding service.
Good quick service with clear time frames and answers for all of my questions.
Anthony was very helpful and took the stress away. Sorted my electricity & nbn
I received a call back in less than 5 minutes. Roger was incredibly knowledgeable and patient in answering my many questions. The process was very easy on my end and all sorted out in the phone call. We ended up saving and estimated $400 per year
Great service, easy to understand your customer service person. Simple instructions well worth using your service then the actual electricity/gas company. Got me into a great plan for both. Highly recommend using Go Switch to change plans for electricity/gas companies.
Great. Very helpful
Easy discussion clear details
Efficient and friendly service.
The man on the phone was great.
Comparisons were made quickly. Bottom line, I saved a substantial amount that I couldn't have done myself given that I don't understand how electricity suppliers work.
Your very helpful and friendly staff who made me feel at ease with my choices
I got involved with GoSwitch as a consequence of them advertising on their website that they offer a 10 per kwh for solar input. When I went through to a consultant I was instantly informed that this figure was incorrect and it would most likely be half that rate. That is called BAIT advertising and is not in line with Australian law. I have now informed them to cancel the arrangement with the provider and would never ever consider using them again.
Very friendly and very efficient
