Company Details

Update. The foxy silver wig was nice when I wore it for a wk, has days progress it was so fizzy, the curls was getting looser and dull looking. I wouldn't buy this again because of this. Sorry Larissa.

Reordering is a snap! Just View previous orders and click on reorder! Love this site and the crochet I like is always in stock!

As a first time buyer, I was mortified when a weird computer gliche doubled my order and charged my credit card. However, after discovering the error, Ebonlyline via CHAT provided all the info I needed for a full refund. Thank you, Ebonyline.com

thanks Mahaz for speedy service

Zahid was very helpful ,for reaching out concerning my order I enjoying shopping at ebonyline.com

I ordered the bossi boss clip ins and after I purchased the times. I received a email stating that my items we’re sold out. I spoke with Larssa for an alternative options and she was very helpful.

Only website I use. Best quality great prices and fast shipping. Customer service is great too. I was helped by Larissa on an online order and she was great!

Larissa provided a wonderful customer service experience. They were always prompt to attend to my order inquiries, and were willing to assist even when they didn't have my order in stock.

very helpful and they actually respond back to their customers

I ordered a 100 percent human hair wig. The wig that I received wasn't human hair at all. They didn't issue me a refund because the wig was taken out of the package. You can't speak to a live person over the phone. I will never order from them again.

Customer service never fails. Email responses are quick and they are always helpful.

The engagement at every stage of the transaction. It was awesome 👍. When there no preferred wigs in stock I was notified in good time so that I can make a decision.

I was kept up to date on my purchases every step of the way. Zahid displayed excellent customer service by being very helpful, polite and communicated very well. I was encouraged by Zahid's level of customer service. I even received my purchase in good time. I would recommend Ebonyline and Zahid to my friends and family members.

Item was as described Looks good right out of the box. Delivery was as expected.

Larissa and Zahid provided the absolute worst customer service experience. I ordered 4 items from EbonyOnline. Company did not contact me to let me know 2 of the items were out of stock. I emailed to follow up, and they informed me only 2 out of 4 were available. Got on the chat. Larissa logged me out two times in less than 10 minutes before we could conclude the conversation. On the 3rd login, Zahid got on too and told me to get lost. As a first time customer, the experience was a bummer. Please do better. Rather than luring customers to provide 5-star review for $10.**, maybe it is better to actually provide a decent customer service.

Found a great price for the hair I wanted, unfortunately, I received an email stating it was out of stock. I communicated via email w/Zahid who appeared to be professional and accommodating as I was refunded my money. Will shop here again in the near future!

Love it very decent

Zahid made me happy with his good costumer seevice

Zahid was amazing I helping me get my order straightened out. Though my items were out of stock I was able to pick similar items to replace them!

I really love the company is very convenient for me to shop from online. The prices are very nice.