Company Details

After weeks of backwards and forwards concerning my order and this vendor opening an investigation with DPD (the courier) DPD actually said the package was confiscated by customs this was discovered to be a lie and the order had gone missing in a DPD warehouse i.e stolen. On discovering this, Dutchtobacconist immediately reshipped the order which arrived in full within 36 hours Thank you for resolving this matter

Please purchase from The Dutch Tobacconist in absolute confidence and with the knowledge that you're dealing with an extremely professional, prompt, understanding and independent family-run business. I've received all orders within a few days (UK) and without ANY customs clearance problems or delays. On one order where there was a very slight issue it was resolved the SAME DAY! I have tried other online tobacco retailers and been disappointed with them all - but since finding this business a few years ago I would never go anywhere else to purchase my cigarettes and rolling tobacco; I am over the moon with the service they always provide (can you tell? Lol). Thanks to everyone at this really friendly business for making the whole process so easy!

I`ve used this company many times and their products and delivery are second to none. I won`t buy my tobacco from anyone else. They can`t be beaten for price neither. Excellent all round.

Brill service will use again

This is the fourth time I’ve ordered online from the Dutch tobacconist (as well as buying from the shop when I was in Amsterdam) I have to say it is a faultless service - easy to navigate their website, and to pay. They send your goods via DPD whose tracking service is exemplary. Each time I’ve received my goods within a couple of days. Don’t worry at all about it placing an order with them. Brilliant, professional service

I am from Scotland and have used this company a few times now and they have been very professional and I have received the goods very quickly after they receive my payment. The only thing that I would like to comment is that I cannot pay with the quick pay as it does not let me so I have to get a bank transfer done otherwise they are excellent.

I did have a problem with my order but they have been extremely helpful keeping me informed and getting my order to me , highly recommend

I ordered with Hartman 5 R and J number 2 and got the smallest cigar ever for £5 each and a tub of Drum Wow ! £25 for that and £25 for shipping £75 OMG ! Never again

Excellent service again ,ordered Tuesday morning and arrived Thursday morning ,would highly recommended. Thank you.

First order took 72 hours.was impressed Now it’s been coming up to two weeks and they have no idea of where my package is. More disappointed with their response / conduct - basically “ we don’t know - investigation - 4 or 5 days - blah blah blah” The level of Customer service is shocking - oh and btw I paid over £200 for my order.

Second order. Ordered on the evening of 2nd June..... arrived on the afternoon of 5th June. Reliable seller.

Used this company twice now. Outstanding service. Would highly recommend

A great company, but don't be fooled. I have used it a couple of times, but then my last order was seized by customs. Just be aware it can be seized.

Second time ordering with them. 4 days to arrive. Quick, no hassle service. Will continue to order monthly from them.

Fast, uncomplicated, efficient and no hassle whatsoever. Ordered cigarettes twice through DutchTobacconist and it arrived within 2-3 working days in London. Fantastic costumer service.

Wow, i was shocked that i could buy tabacoo online, i thought it was impossible. Today i got my first order, it arrived so fast. Im impressed. Amazing company. Will order more.

**Review from the UK** This is the best website to buy cigarettes from!!! I can not believe the efficiency and how fast they were when delivering my order!! This is my first time buying cigarettes online and i was a bit scared. What if it was a scam?? But I ordered and hoped for the best. They sent me an email right away and the cigarettes were delivered from Amsterdam to London in TWO DAYS!!!! I am so happy, definitely ordering again. 🙏🏻💕

I have just received my second order and both orders have been received in the UK within 2-3 days, even in the current crisis. I’ll be back ordering more and would highly recommend!

Amazing service highly recommend I ordered Cigarettes from uk on fri And arrived by thurs even in the pandemic and was able to track my parcel all the way , will definitely be using them again thankyou so much

Just received my order that I made on Sunday evening, very fast delivery during covid-19!! If anyone is sceptical of this company don't be, such a massive saving compared to uk and Ireland prices for the same product and that's including the courier charges.