Company

Cultural Care Au Pair

1 Education St., 02141, Cambridge, US

About Cultural Care Au Pair

Cultural Care Au Pair is the largest au pair agency in the U.S., celebrating over 30 years matching au pairs with American families for a unique cultural exchange and childcare experience. Host families choose Cultural Care as their trusted source for flexible, reliable childcare that feels like part of the family. Au pairs benefit from the largest network of Local Childcare Consultants to support their cultural exchange experience. Families appreciate being able to schedule up to 45 hours per week and up to 10 hours per day of childcare when they need it.

You must be logged in to leave a review.
image
customer 16 August 2024, 02:46

The support from the cultural care team made this a very easy and seamless process. You are in touch regularly and able to communicate effective and efficiently. We have loved our experience.

image
Maria Eduarda 15 August 2024, 11:05

Amazing very interesting and satisfying experience I am loving and enjoying my exchange It’s a life changing

image
customer 15 August 2024, 09:55

I am loving my experience. I wish I was more informed about paying taxes because I would be spending all my money instead of saving so much for taxes. It doesn't seem fair especially with the little wage us au pairs earn

image
customer 15 August 2024, 09:14

Was great because i met a lot of au pairs

image
customer 15 August 2024, 07:13

We did not have a good experience with cultural care. Everything seemed great and we matched with an au pair who we really connected with. We started payment, they gave us her flight days and times, and we decorated her room and talked everyday. She then messaged me that someone from Cultural Care told her she wasn’t going to be allowed to take her visa exam because they didn’t think her English was good enough. This was shocking to me because I talked to her everyday with no issues and no one from Cultural Care had said anything to me. It took weeks of me calling and following up to try to get an answer. Meanwhile she was devastated and discouraged. They said they wouldn’t let her continue because they thought she’d fail the visa interview and even with me begging them to let her try, they denied it and wanted her to take more time to improve her English. Thankfully we were able to get refunded (I was, she was not) and we quickly switched to another agency as a pre-match and she passed her visa interview first time with zero issues and is now our au pair. The whole experience was extremely disappointing as they made a young girl who already has enough anxiety about leaving her home country for a life changing experience feel like she wasn’t good enough after previously approving and letting her in the program, and dropped the ball significantly on communication with us as a host family putting us in a bind for childcare.

image
Rachel 15 August 2024, 00:30

Everyone I worked with was top notch. We found a match within 1 month! I would absolutely recommend Cultural Care to a friend.

image
Ingrid Mcleod 14 August 2024, 05:15

My host family they make me fell like home and I make new friends for Cultural Care, in special my LCC Loren,they care about me, they make me feel safe.

image
Mushtaq Gill 14 August 2024, 03:09

It was wonderful experience to visit and purchase

image
customer 14 August 2024, 01:25

The level of professionalism, represenentation, and availability and responses was impeccable. Very happy with the level of support and professionalism provided by Cultural Care.

image
customer 13 August 2024, 23:50

Great customer service, great au pairs, friendly and professional staff. We found our perfect au pair quickly.

image
customer 13 August 2024, 07:38

I got a second family on the other side of the world. I feel like a family member and we can communicate about everything.

image
Ana Almeida 13 August 2024, 04:27

They helped me find the perfect family. They keep in touch to ensure my safety and that of my family. They always put us in touch with new people who are arriving or were already here. Good communication.

image
customer 13 August 2024, 02:16

Everyone was nice and helpful!

image
customer 13 August 2024, 01:12

The capital money destined for educational courses is not enough compared to the normal prices in the institutions.

image
Genesis Roa 12 August 2024, 07:48

I was in a long process to finally find my host family, meeting after meeting with Cultural Care to give me advice and answer my questions... I think that if I had made a hasty decision I wouldn’t have known that they were a perfect fit for me, even though the adaptation process is complicated because the culture is different and every family has its problems and sometimes there’s days where communication is complicated, they have been a great support for me and good people

image
Sarah Melnarowicz 12 August 2024, 06:16

My hostfamily makes the whole Au Pair Experience so nice for me! Im so happy with them! I’ve already met new friends and I love my Location!

image
Anna 12 August 2024, 06:12

This family is great, cultural care is great because offer support always! And it helps me find this perfect match

image
MIRIAM AGULLO 12 August 2024, 00:40

Good. The company is good too.

image
customer 09 August 2024, 04:11

Fast and efficient

image
customer 08 August 2024, 23:30

Great responsiveness from the cultural cafe staff