5109 N National Dr., 37914, Knoxville, US
CleanFreak offers secure online shopping for janitorial supplies, carpet cleaners, and floor maintenance equipment. We carry in stock flood restoration equipment, floor scrubbers, burnishers, carpet shampooers, air movers, and more.
Great place to buy the items I have had a hard time finding elsewhere. All the specs and information on the website made me confident I was purchasing the right product for my needs. Only suggestion is to fix the glitch in the website that charges massive shipping when increasing quantity to meet discount pricing. I'm better off placing 2 separate orders than ordering the correct quantity.
I received product damaged by rain.
Order history Order Payment Fulfillment Total CF510104554 - 16 Aug, 2023 Paid Fulfilled $1,225.20 500068311 - 04 Aug, 2021 Paid Fulfilled $882.05 500064999 - 29 Apr, 2021 Paid Fulfilled $929.39 500051580 - 30 Apr, 2020 Paid Fulfilled $922.36 500044017 - 01 Aug, 2019 Paid Fulfilled $943.19 Above is my order history. Last order was a defective floor machine. Ask them to send me a new one and I will send defective back to them. They said no. They want me to ship back to them and would contact me for shipping instructions. Still have not heard back from them. Frustrating process. I will probably spend my dollars elsewhere and look for a company that wants to solve problems for their customers. Not create new ones.
The extractor hose quick release needed to have a quick release changed to fit my equipment, no big deal. When I tried to get it off, it took me, vise grips, and table vise, a heat gun, and 2 hours of work to get the thing off. I don’t know how they got that quick release on there so tight but I nearly stripped off the bolt end staying on the hose to get the quick release off.
Great customer service and fast delivery. Got my kaivac univac in 4 days
You have the bags available for our Hoover Cordless Backpack Vacuum that are not readily available, elsewhere. Order was shipped quickly and price was reasonable. We plan to use CleanFreak (great name by the way) more and more for our cleaning supplies and equipment needs.
I called a few times for assistance and questions and spoke to very nice pleasant informational , people quite a pleasure to talk to somebody and not a machine please keep up the good work
Easy and Trusted process
I truly believe the cleaning product I purchased from cleanfreak has helped my situation. I have been using it to clean up pet stains, mostly to soak in and then to try and get the smell out. Very happy
Top-notch customer service! And they move fast!
Good service
Hand sanitizer refiles have not been delivered as I know of.
The best company
Air freshener is not good
Easy access to details about equipment and online order processing. Prompt communication on order status and delivery dates. We are very happy with the product and the overall experience! 5 stars!
Prompt service and I love the product.
Thank you guys, so much, I was going crazy looking for a spare parts, but you guys were awesome with helping me find what I needed
They’re supposed to be processing a refund for me and here we are a week later and I have not heard anything from them.
Great help and knowledge
Helpful friendly tech reps. Product as advertised. Only complaint on unit is its clumsy in corners. Having to pull it back from wall so squeegee could be retracted and then turned is more than a moderate workout . Thanks and God bless you