Kings Court, Water Lane, Wilmslow, SK9 5AR, Cheshire, US
When it comes to Health & Safety and HR & Employment Law, we really are the experts. We keep businesses – like yours – protected around the clock, and always provide advice that’s bespoke to each individual company.. From the moment Citation clients sign the dotted line, they receive access to our 24/7 advice line, site visits, legal documents, online tools, training and templates, legislation updates, monthly newsletters and our unique advice guarantee – and more.. Whether it’s completing a pre-qualification questionnaire or following fair disciplinary processes, we hold our clients’ hand every step of the way to give them complete peace of mind, and ensure they’re the best they can possibly be. With us by their side, businesses no longer need to get bogged down by legislation. Instead, they can focus their time and energy into doing what they love: running and growing their business.
Had our annual visit with Errol, what a great person, very upbeat. very personable and knowledgeable, went through all actions and explained requirements.
I spoke with Stephen regards an HSE issue. He offered great advice and in a very prompt manner. Great service. Thank you
We have been struggling with this company and are counting down the days until we can finally exit the rollover contract they tricked us into. Since our site visit in October 2024, we have been trying to get a fixed wire test completed for our office/showroom. Despite reaching out to three different contacts over the last four months, we have received no response, no scheduled date, and no updates—only complete silence and disregard for our numerous emails. However, they seem perfectly happy to continue collecting the monthly direct debit with no issue. Extremely disappointing service. ⚠ Avoid this company at all costs.
New to Citation and Atlas, very well explained in a brief overall of the platform explained really well by Tom Beckett, looking forward to using a lot of the information in the system.
I found Steven Payne's advice very useful and a basis upon which to make make a reasoned business decision on what was required regarding First Aid Requirements at each of our Branches.
Had our annual H&S visit with Richard Pearce. As usual, he was friendly and easy to work with, highlighting the areas we need to improve making sure we always stay compliant.
Excellent overview of our current practices and some very useful pointers and guidance.
Citation where do i start, we began using there services in 2019. After having been sold the service by a very persuasive salesman we decided to sign up for a 4 year contract, now looking into the contract they had signed us up for 84 months!! 5 years on in 2023 the direct debit for the service stopped as to what we thought the 4 year term had ended.. They then signed us into a 4 year on site risk assessment support service for £74.69 per month when we were only expecting assistance of a meeting on site! This week we have received a court letter explaining that they are now taking us to court for a sum of £14,000.00, given 14 days to pay and have also submitted a CCJ on the company. Having now looked over the tens of reviews left by other customers this company is a complete scam and take full advantage of there hidden/misleading terms regarding the auto renew contracts. This service is a complete SCAM and UNFAIR on the consumer!
I had my annual health and safety reviewed with David Harber, he was very professional and helpful. He gives some wonderful advise on some of our paper work.
Great company to deal with, and a good H&S platform
We've worked with Citation for years with both the human resources and health and safety teams. Aaron recently visited for our annual health and safety review and as always was helpful and informative. Would highly recommend.
Spoke to Lee today for our initial appointment, he went through everything in a way that wasn't too much information and was extremely friendly and professional. Definitely recommend using citation!
Money for old rope! Do not be conned into thinking these guys actually do anything, quick mass produced H&S guide and some videos/Training modules uploaded for over 2k! £182 a month on a 2yr contract, AVOID Waste of money, I cancelled my DD after 5 mths as its a complete rip off.......I dare them to ask me for the rest Save your money!!
I've been with citation for a number of years now and have always valued their service. Their online portal Atlas has everything you'll need to cover the paperwork side of your constrcution projects health and safety needs then the onsite visits cover everything else. The site visits are a great way to know how good (or bad!) your set up is from a health and safety professional. I've signed up for 5 years and can see myself signing up again once my contract is over, the service is well worth the proce tag to know you're running your business safely and responsibly.
Natalie is very knowledgeable in this area. She was able to answer all our questions and went further to give us deeper insights to the topics on hand.
Worked with Citation staff across multiple regions and everyone of them are super helpful, polite and are there to support you in any way they can. Couldn't recommend them enough.
Richard was very professional, knows his job and good feed back for improvement.
Everything was explained clearly and Marie made sure I understood the procedure before moving onto the next item. Also reassured me that help was there at any point if needed and I can email Marie at any point for assistance
Glenn conducted our Annual Site H&S visit in his usual professional and courteous manner. Glenn is very knowledgeable and gave friendly advice and recommended a number of actions we could take to further improve our business practices. Would highly recommend Citation as a company, the combination of their expertise and willingness to share that is a winner.
We had our annual H&S audits and we’ve found these a brilliant resource to ensure we are meeting the right regulations. Stephen Robert’s had great knowledge and helped us locate some helpful documents on the platform. Much appreciated
