Kings Court, Water Lane, Wilmslow, SK9 5AR, Cheshire, US
When it comes to Health & Safety and HR & Employment Law, we really are the experts. We keep businesses – like yours – protected around the clock, and always provide advice that’s bespoke to each individual company.. From the moment Citation clients sign the dotted line, they receive access to our 24/7 advice line, site visits, legal documents, online tools, training and templates, legislation updates, monthly newsletters and our unique advice guarantee – and more.. Whether it’s completing a pre-qualification questionnaire or following fair disciplinary processes, we hold our clients’ hand every step of the way to give them complete peace of mind, and ensure they’re the best they can possibly be. With us by their side, businesses no longer need to get bogged down by legislation. Instead, they can focus their time and energy into doing what they love: running and growing their business.
Darrell was exceptional in assisting myself and my colleague in getting set up on the atlas app. I couldn't recommend him more to anyone wanting to use the atlas app. Brilliant service made easy by Darrell!
Thank you so much for having this service available. This has helped so much to ensure that what we do now and going forward safe guards both the staff and primarily primrose homecare services. Jenny was attentative, so informative but also kept everything so simple to understand.
Joanne was really patient and took time to explain various points that were important and beneficial to the business. Joanne was professional and knowledgeable too. We had our report by the end of the day and a call the next day offering further assistance. We feel we are in safe hands.
I recently had the pleasure of working with Glenn, and I was thoroughly impressed by his knowledge and professionalism. He provided me with a much deeper understanding of the various Health and Safety procedures, explaining everything clearly and thoroughly. His expertise in the field is evident, and he made complex topics easy to understand, ensuring I was confident moving forward. I highly recommend Glenn to anyone looking for expert guidance in Health and Safety matters.
Darell gave me training he listened to what I needed training on and guided me through. Very helpful.
I have an excellent experience with the employment consultant team at Citation, who consistently provide outstanding support. In particular, Marie R is incredibly helpful, offering clear guidance and expert advice that makes a significant difference. I truly appreciate their professionalism and dedication. They always make the process easy and stress-free. Highly recommended!
Health and Safety Support! Had our Health and Safety meeting with Steven Payne. Steven was very helpful and dealt with our handbook and policy efficiently. Really happy with the support from Steven - very polite and professional. Thanks again Steven!
The course was so informative and easy to follow.
Health and safety review was completed today, Shane at Citation made sure all of our company information and h&s documentation was up to date. We've had Citation as our consultant for a few years now and they always provide a first class service.
Onboarding experience was great! Super informative, offered loads of assistance and the advice to record, so I can go back and review again, perfect! Have used it already! Really delighted with all the functions on Atlas already. Thank you Lee O’Brien for your super helpful guidance!
Concise and clear instruction from Marie today. We carried out full training for the Atlas system and it seems well laid out and relatively straightforward to use. Looking forward to populating the information.
Tom Beckett was great on our virtual meeting today explaining how to navigate and get the best from the Atlas platform that we are new too.
What can I say from the day we started , they never get back to you,always different person every time , had to complain about each person giving us different advise all the time , long winded HR advise hard to follow videos for training , please if you’re contract has run out read the small print very very carefully 😳
brilliant service and explained in a manner that made it clear what is expected
Tom was very patient and thorough. He was also concise and took us through all the sections as required.
Citation have provided a great service for us for the past 5 years. We met a new memeber of the Citation team today Christian Warden and he provided a professional review and some great advice on areas we could improve in.
Chris was extremely helpful & knowledgeable, and showed me some useful tools on the Citation portal that I hadn't been using, even provided some quick training....
So disappointed in this company as they have not provided the service they promised. They don't send updates; they don't update your H&S policy unless you remind them each year and they have a response to everything if you complain. Total lack of support, no emails apart from a VAT schedule and an email asking us to recommend them to other companies praising their wonderful service. As if! There is no service. So, what exactly are we all paying for? Basically, someone to visit you to make sure the H&S notice is on the wall. There are plenty of H&S advisers out there at a third of the cost. If you do complain, be aware that you won’t win. standard scripted response. “You are tied into a contract!” Our loss, their gain but I will never recommend them. Be aware you will be trapped and just like the song... "You can sign in (up) any time you like but you can never leave!" I could go on.. just AVOID
Shane did a health and safety audit, he was very helpful and gave a lot of good advice. He also sent various documents for me to apply to the company files. VERY HAPPY
I have recently just completed our annual Health safety visit with David Harber, He made the whole process and experience easy to manage and relaxed, he was very friendly and informative and provided us with some great feedback and tips we can use going forward. would definitely recommend, and thanks again.
