Kings Court, Water Lane, Wilmslow, SK9 5AR, Cheshire, US
When it comes to Health & Safety and HR & Employment Law, we really are the experts. We keep businesses – like yours – protected around the clock, and always provide advice that’s bespoke to each individual company.. From the moment Citation clients sign the dotted line, they receive access to our 24/7 advice line, site visits, legal documents, online tools, training and templates, legislation updates, monthly newsletters and our unique advice guarantee – and more.. Whether it’s completing a pre-qualification questionnaire or following fair disciplinary processes, we hold our clients’ hand every step of the way to give them complete peace of mind, and ensure they’re the best they can possibly be. With us by their side, businesses no longer need to get bogged down by legislation. Instead, they can focus their time and energy into doing what they love: running and growing their business.
This is the second time Mike Mullins has been to our site. He was very helpful and gave practical advice during the first visit and told us about atlas. When it was due for our second visit we asked if Mike could visit us again. Once again Mike was very helpful and a great asset to Citation
Christian was very helpful and explained the system to us exactly as we needed.
Citation formerly ELAS served New Folly Surgery well for a number of years up to 2024. Their staff and advisors have always been v helpful and inciteful with good HR advice and approaches to use in varying situations & we worked well together. Recommended to other organisations needing wide and generalistic HR advice
Great communication, friendly, digestible information, easy to follow.
Glen was helpful in explaining some of the requirements relating to his Heath and Safety visit and the requirements going forward.
Tom Becker, helped with with patience and politeness. It helped to share a screen, sometimes its easier to watch rather than listen. Thank you Tom.
I was concerned about what might come out of the review today. Steve Roberts made me feel relaxed from the start. I felt he was professional in all he discussed with me and I am now better prepared to undertake the work I need and want to do. I know how to access all the tools supplied by Citation to assist me in staying on top of the issues that come up every day in the Golf Club environment.
Marie Rose has helped me no end today. she explained everything fully, and when I didn't understand she explained again. she made me feel at ease, and the one to one was really helpful as I didn't feel uncomfortable asking question, as that is sometimes the case. I feel confident that if I have any other questions I can go to maire in the future.
Steven Payne helped resolve all my queries- going the extra mile to walk me through some of the features I wasn't aware of. Couldn't have asked for better service
The visit was both informative, helpful and delivered in a friendly manner.
Richard was extremely helpful and made the process simple and not too daunting.
Had a question on Contractors that Stephen Payne from Citation answered clearly and precisely with examples that made it all very understandable.
Natalie Cook dealt with our latest contract. Helpful & professional, happy with the service she provided.
Waste of money , takes 3 weeks to come back to you about anything, wouldn't speak to the manager even though he was the director and on the system, had no regular contact with anyone to ensure we were happy , the auto renew is a con as you get tied back into 3/5 year contract
Marie offered prompt technical support to solve my query fully.
Thanks for your help on the training Darell! :)
We'd like to extend our sincere thanks to Steve Roberts for his outstanding support during our recent annual H&S audit. His expertise in all areas of Health & Safety, coupled with his approachable and reassuring manner, made the entire process seamless and stress-free. Steve took the time to provide guidance and suggestions in a way in which we could carry out tasks more effectively using the tools available through Citation. The great thing is to be able to ask about anything we are not sure about and get the support we need to ensure the business is compliant. We feel we are improving our standards as a result of his help.
Really knowledgeable and lots of content
Natalie Cook was fantastic and going through all offerings. She was very helpful with assisting with onboarding. We are continuing for another 3 years as both H&S and HR packages are fantastic.
Our consultant Stephen Roberts, makes H&S quick and easy. He's able to highlight the things we do well and give us things to improve on, making sure that we are always working on improving our H&S.
