Company Details

Whatever you do please make very sure that when you renew your contract with this company that it is suitable for your needs. Do not rely on them to set up the correct contract for you. They are not acting in your best interests. We are now locked into a very expensive 2 year contract because we assumed they were acting in our best interests. SHOP AROUND AND DO NOT BE AFRAID TO CHANGE TO ANOTHER PROVIDER.

Advanced Timber Systems Ltd We have had Martin Cosgrove installing our new cloud Voip system and the service has been excellent.

Martin Cosgrove just installed a whole new phone system for us across 3 branches. His preparation was spot on and nearly 70 members of our staff were transferred to the new system with zero break in service. Nothing was too much trouble and we are very grateful for the level of detail and flexibility shown. Very highly recommended.

Palmer & Partners Ipswich We have had Martin Cosgrove installing our new phone system for the second time, fantastic support and knowledge, couldn't be more happier.

I was offered and have now accepted a new contract that provides a service that will suit my needs at a competitive charge This was arranged with a Proactive Retentions Executive (Liz O'Connor) who was very helpful. I was contacted as my current contract period had ended

After dealing with the company since last September and having probably the worst experience I've ever had with a company I was dreading the engineer coming to fix the phones. Chris arrived on Thursday 6th July and he immediately put me at ease as he was very professional and explained everything as he was going along. He made all our existing IT was transferred over before he made any changes and then explained everything clearly as he was going along. He then arrived on Friday 7th July and we had a few issues that we needed cleared up and he went out of his way to fix these and we are very happy with his professionalism and he made sure we were all very happy with the phones. Overall an excellent experience cannot recommend enough!!

GBS Freight Dartford have had Martin Cosgrove installing our new cloud voice telephone system today. He was very helpful and informative. Install went smoothly and new system was up and working in no time.

The advisor was very helpful, polite and generally a good ambassador for the company. Thank you for your help Rick!

Chris Smith the engineer who worked with us to install the new cloud based phone system was great. He was very informative and attentive and clearly new his stuff. He made what I thought was going to be a stressful couple of days less so.

I had no difficulties in contacting Chess. I found the staff to be very helpful especially Liz O'Connor who was very professional and she explained everything well and what was available to us to renew our contact.

Engineer was promt, got the job done with no disruption was friendly what more can you ask for.

Our engineer Christopher Smith was fantastic. Arrived on time, polite, friendly and talked me through what he was doing. He helped me to understand everything I needed to know. Great service, 5 star. Thanks Chris.

First Senior Group - We have had Martin Cosgrove installing our new cloud voice telephone system. Punctual and professional installation and kept down time to a bare minimum - fantastic job.

I dealt with Liz O'Conner who notified us our contract was due to expire and gave us information on quotes. She was always very helpful and replied promptly to all my emails very quickly, usually within minutes. She made it all very easy and simple and was much appreciated.

Ricky is super helpful, super professional and polite. I feel like I am in good hands when I speak to him.

Very informative phone call with Ricky and great help.

No hassle, easy instructions from ricky on how to close my account, which is usually made so difficult but other companies. Will recommend ChessICT and consider them again in the future

Needed a new contract and Liz helped me get it sorted quickly and smoothly. Highly recommend

Really friendly, easy to follow instructions. Patient and very helpful.

Michael Fenton was excellent and helped set up my printer on my laptop