Company Details

Good service over the past years , sensible price for new contract with helpful staff…

Surecare Wessex, we had Martin Cosgrove installing our new cloud telephone system today. He was very professional and explained fully what he was doing and how to use the various aspects of the system. He likes 1/2 sugars in his coffee!!

Catcott Primary School We have had Martin Cosgrove installing our new cloud voice telephone system. Martin was very thorough and made sure we understood how to use all devices. He worked tirelessly to check that we understood how everything worked and shared lots of useful troubleshooting advice.

Garry Evans Newport We have had Martin Cosgrove installing our new cloud telephone system from start to finish the whole process was professional and smooth. Everything is now working perfect thanks to Martin.

A colleague identified a suspicious looking email asking them to confirm some personal information, and it was highlighted to Michael in the Chess Team. He acted quickly and investigated the email. He was able to block and report the sender, and keep my team updated with the good news that we would never receive an email from that address again!

Darryl Ingram, have had Martin Cosgrove installing our new cloud voice system. Excellent communication and training thank you. Working seamlessly. Much obliged.

Homeless Action in Barnet - We have had Martin Cosgrove installing our new cloud voice telephone system. This s the second time he haas done an install for us and he iso very professional, polite and respectful of the workplace. He always goes the extra mile.

Gower Dawes - We have had Martin Cosgrove installing our new cloud voice I would highly recommend him to anyone looking to get a new telephone system

Quick and helpful!

My issue was resolved easily by Michael Fenton who very kindly checked back the following day to make sure I wasn't experiencing any further problems.

Vienna was a fantastic help from start to finish. She sourced the best prices, tariffs and devices for our needs and met our requirements exactly. Communication was efficient and informative and when we experienced a slight issue with the network Vienna got the issue resolved, taking away the hassle for us.

Great, quick service from Michael. Thanks

Dreadful spammy company with useless darkweb add on that is opt out.

Watch out, they still charge months after leaving them! We left Chess in October 2023 and even after complaining constantly they still charge every month! I didn’t want to have to leave a 1 star review but perhaps now someone with some competence will sort this account once and for all! I’ve lost count how much money they owe me but it’s my money and this is no becoming a bit of a joke each month! Sort it out Chess UPDATE: I gave them my account number last Friday and today Wednesday I have still not heard anything! UPDATE One month on from this review and 5 months of complaining to them and guess what, another bill has just come through, they are a complete joke!

A few teething problems with our new phone system integrating it into our company but we were allocated engineer Michael Naughton who worked in the background to ensure it was sorted quickly.

Michael was efficient at solving my issues. Friendly and understanding throughout.

Michael called very quickly and explained my problem in a very easy way to understand.

Vaccination UK - Hitchin We have had Martin Cosgrove installing our new cloud voice telephone system, and he has been very helpful in getting this up and running. Super easy and made it simple for all of us to use this new system.

Michael listened to our brief and executed it perfectly. Thank you.

Wat a set of robbers one member of staff doesn't know what the other is doing I recently cancelled my contract as service was getting bad when you sign up you pay a month's rental up front it says on your bills that you are always a month in front I cancelled my contract in January to leave 22nd February so I paid my bill 31st January to cover February they are now saying I still owe them for February surely its common sense but you can not get them to understand if you are thinking of signing up think again they have now threatened me with debt collectors very bad customer service have asked for their accounts to contract me still waiting they say being dealt with by customer experience team wat a laugh they won't even listen to you stuck in their ways 🙄 update still waiting for response from them after being threatened with debt collectors just got a bill reminder this morning saying its due 31st March so not even late asked for date of contact start so we can check on date we paid two weeks ago still no reply wat a waste of space no customer service at all