Company Details

Prompt answers on the chat LOVE cell Helmet tempered glass and their replacement Warranty! 5 stars!

Unfortunately, this rating system won't allow for a 10 star review so 5 stars will have to do. The customer representative that took care of my problem truly went above and beyond for me. They were SUPER quick and definitely knew what they were doing. I wish that I could request them specifically for any future CellHelmet issues. If you're reading this customer service person, thank you so much! I hope that you receive all green lights whenever you're driving, that both sides of your pillow stays cool, or that you're walking down the street and find a $100 bill or something. Thanks a bunch and stay safe and well in these times!

Awesome and easy customer service via live chat! Smooth assistance with a warranty replacement and Eli even helped me find my purchase receipt from the last time I spoke to customer service in their files! Exceptionally polite, friendly, and efficient. One of the most pleasurable customer service experiences that I've had with any company in a long time!

My replacement screen protector arrived in record time.

We love our cellhelmet!! We have two in one car! One for our phone and the other to hold our backup camera! Fast delivery and great customer service! I highly recommend this company!

This is my 2nd cellhelmet purchase. Delivery was fast. My first phone was well protected, and I feel confident that my new phone will also be. Great product.

We just love the product. It stays securely on my car and is helpful for hands free driving. Great customer service also!

Thanks for ALL your help! I even received a phone call with such a great explanation as to how to proceed with my warranty issue! Couldn't be happier with all that help!

My order was not received even though tracking stated it was. I reached out and customer service was not helpful - so here I sit without product I paid for and no one willing to help.

Excellent customer service

The first case came without the image but when I contacted them and showed proof they went to replace the order and it arrived perfect!

I was sent the wrong screen protectors I need iPhone 11 I was sent iPhone 7/8 I sent an email to get the correct ones sent and still haven’t heard back

Seem to work well. Only been on the phone for a few days. Time will tell.

NEVER RECEIVED THE PRODUCT!

Easy to order , hassle free

Rotten. I had it 2 days and it broke. It is way too sensitive of a product. I just put the cord in the charger and was told I must have done it too hard. I have had many portable chargers and never had this problem. Biggest piece of junk. I received another one due to lifetime warranry.I will have to possible use lifetimewarranty again I hope not. You people should be ashamed of yourselves. I could not even get a black one either time since white gets dirtier easier.

Cell Helmet has been a very reliable and well built product. Reordering was an easy process, and adding the magnetic back to my my new cell phone cover was very easy.

Easy to apply and use. Difficult to do the warranty.

Started off a little rocky but I’m happy at the end. I had an issue with one of your products that was defective. Seems Verizon wouldn’t stand behind it and your company after going back and forth sent a new one to me. Where I work the company we make the customer happy immediately and we deal with the vendor. More convenient for the customer rather than the vendor. I would think you’d like to know if one of your products is defective. A complaint is a gift because then you can fix it

The customer service team was really helpful and quick to respond. They communicated with me quickly through the entire process.