Company Details

Fantastic customer service Customer service we quick to reply and provided a great solution to an issue with the product. Couldn’t ask for anything more! Just super easy and polite to deal with.

Melanie was fantastic at customer services. Generally when there have been problems they have sent out replacements quickly. But overall Buster + Punch a bit hit and miss. The quality isn't quite what was expected; you can't change the blocks on the switches if your circuit is a bit more technical; and they have a no exchange policy even if the unit is not technically able to do what you bought it for! Expensive.

Incredibly poor quality light switch mechanisms. We refurbished our home with B&P light switches and 5 of them have already broken off. The toggle switch base is a thin plastic lever that breaks incredibly easily.

Good quality fast delivery , i will buy again.🙏🏻

Customer service I received from Elina during the ordering process was excellent. Product arrived in a timely manner. The quality of the items we ordered is superb. I had a slight problem setting up a dimmer switch to work properly with a light fixture. The technical support I received from Max was brilliant. He helped me solve the problem easily and quickly. My overall experience was fabulous.

Excellent service, prompt and on point. Melanie Dobbs took care of an issue for me and I was impressed.

Replaced faulty products immediately with ease.

Great products- solid, well made. Shipping time was excellent.

Beautiful but a bit small.

Souzanne was excellent in resolving a post-sale request. It's not easy to find companies that really care about their custommers but Buster and Punch is one of them. Thank you for your great service!

I did a massive order for my new house. I already own a couple of light switches from my previous apartment and when I move to my new house, I wanted to be all equipped with Buster and Punch light switches. Even though their equipment is pricy, it gives the house a refine touch that is highly appreciated.

The metal plat is convex, which I thought might have been intentional so that it could be screwed into place flat, but it's clearly a manufacturing imperfection and it looks odd on the wall. My second complaint is that the decorative screws and switches come packaged together - the oiled bronze plate would look much better if the screws matched and the only the switches were brass - it's too much unless you're all about the bling.

This was my second purchase from Buster+Punch and I’m thrilled by the beauty and quality of the products. The first was a try out light switch/dimmer and the second this purchase was for an outlet kit. Couldn’t be happier and the rest of my home’s fixtures will be replaced with Buster+Punch. Thank you!

Fast delivery

The customer service has been wonderful! I had to get an item replaced and Natalie has been so helpful and kind! I appreciate the kind service.

Really beautiful light switches and sockets. I had an issue with the white screws on the sockets with the paint scratching off during installation - but Melanie immediately helped me out by offering to send brass replacement screws. Fantastic customer service and gorgeous products; thanks B&P!

Excellent product to begin with, but after I had a toggle switch break, they replaced it 3 years later - at no cost. It's rare to see a company stand behind its product so strongly. Thank you Melanie Dobbs for making it clear this product choice was the right one.

Really nice and good looking products and an excellent support when I needed it. I’m a big fan of Buster and Punch 👌🏻

I’ve been using Buster + Punch now for over 5 years now and have not come across any products out there that even come close to the quality and consistency of their lighting and fixtures. Have been extremely impressed with all their products and continue to fit and recommend them for all my clients. This is a company that stand by their product and I have always had positive dealings with their service and aftercare team. Will continue to use their products. If you want high end fixtures that won’t fail, then stick with Buster and Punch.

Responsive, easy to work with