Company Details

Was not delivered as stated on initial email

Ordered a replacement chain online on a Friday afternoon. The chain was delivered the next morning! Amazing service, thank you

The communication at BP tools was excellent during lockdown. I was informed that the product was out of stock and they would let me know when it was back on the shelves. They were very prompt and informative. The two products that I ordered were delivered very quickly and they are both excellent. 5*’s all round. Thank you Maria at BP tools.

very pleased with the service we received. Received the goods promptly, sooner than we expected. Thanks so much, very well done.

Sometimes it's not about the product but the overall customer experience. I ordered a power washer from BP tools and to cut a long story short two were delivered but both were damaged in transit. Dave Crowder at BP tools was exceptional - responded quickly and positively to emails and resolved the problems to my complete satisfaction. I am pretty sure that the product itself is also worthy of recommendation although perhaps the packaging needs reviewing. I would certainly not hesitate to order from BP in the future.

Good products,fast shipping

I have used this company for a couple of purchases now and they are simply brilliant, their after sales customer service is excellent. The vac is a superb piece of kit for the money, well pleased!

First off, the customer service received from the same gentlemen on the 3 telephone calls I called made was excellent. i would use this company again for that reason alone. He was helpful, knowledgeable and friendly and did what he said he would do. The first lawnmower GX4000 arrived with a part snapped off, but it was replaced and the faulty one collected at a time suitable to me. The replacement is fine and is a pleasure to use. It's light and easy to push and gets close to the edge of the garden. The grass collector makes life easier too. Definitely preferred over the orange hover variety. I am very pleased with all aspects of my purchase and would recommend.

Does not cut as good as my 20 year old black and decker But it is easy to handle and light with a long blade,good on soft stems

First class, prompt and efficient service. And the mower's pretty damn good too! Thank you Blaupunkt, you are a joy to deal with.

Easy to order, arrived as promised (not yet opened it mind!)

Brilliant service and fast delivery

Wrong product was delivered first and deliveries were delayed both times.

Very good super quick service and a good product is have only used it twice but it does its job well

The blade buckle easily when it hit an ant mound on the grass which suggest the material is too soft. The mower itself is decent but not as mobile as others I have used.

Very pleased with the product and speed of delivery.

Very prompt delivery.

Excellent lawnmower, fast delivery and great customer service. Would recommend to anyone 😁😁

Too early to comment on reliability

I purchased a cordless hedge trimmer from blaupunkt, its the most ineffective tool that I've ever purchased. It cuts only the very smallest shoots and frequently gets jammed. A total wast of £49.99