Unit 2A Benton Business Park, Bellway Industrial Estate, NE12 9SA, Newcastle-upon-Tyne, GB
Tool seems excellent quality if weight is anything to go buy. Not had a chance to use it yet. Arrived a day early.
Excellent customer service. Maria told me just as lockdown started that the grinder was on back order and may take some time. True to her word, she contacted me as soon as it came back into stock and I was able to place my order straight away. This company manufactures well-designed and well-thought out products. This grinder, BP-3035, is one of the best in the market at a very good price. Many thanks!
Excellent service. Informed at all stages of purchasing.
I BROKE THE END OF MY LANCE ON MY JET WASHER .I CONTACTED THIS COMPANY AND THEY SORTED OUT THE PART AND IT ARRIVED A FEW DAYS LATER.
Bought a great pressure washer from BP tools,was kept upto speed with delivery which was next day,excellent 3 year warranty too,al in all very please with this machine..
Absolutely brilliant pressure washer, and arrived promptly. Love it
Best Hatchets I’ve ever seen or held, can’t wait to take them for a walk 💪
Quick delivery
First class service to assist with the repair of a mower. Spare part provided by return of post. Good to have an excellent product working again.
Competitively priced, speedy dispatch, great product.
I've only used it a few times it does the job.But I must say the foam bottle you get is far to small.so if you are going to buy the pressure washer I would get a decent snow foam lance.
THANK YOU BLAUPUNKT TOOLS FOR REPAIRING MY LAWNMOWER UNDER WARRANTY. AT THIS TIME OF PANDEMIC WHICH HAS BROUGHT STRESSES AND STRAINS TO COMPANIES AND THEIR CUSTOMERS ONE NEVER KNOWS HOW THINGS ARE GOING TO WORK OUT. IT IS EASY TO MOAN WHEN THINGS GO WRONG, BUT IN THIS CASE I AM HAPPY TO SAY THAT THINGS WENT SMOOTHLY. DPD COLLECTED THE PACKAGE FROM MY HOME ON TIME AND RETURNED IT ON TIME. BLAUPUNKT REPLIED TO MY EMAILS AND KEPT ME INFORMED OF PROGRESS, MY LAWNMOWER WAS RETURNED ON WEDNESDAY 12TH AUGUST ABOUT 4PM AND AS THE GRASS HAD GROWN SOMEWHAT IN THE INTERVAL BUT HAD DRIED OFF BY THAT TIME OF DAY I WAS ABLE TO GIVE IT A FIRST CUT AT THE HIGHEST LEVEL, AND ALL WENT WELL. JUST ONE QUERY I WOULD BE GRATEFUL IF BLAUPUNKT WOULD LET ME KNOW WHAT HAD TO BE DONE TO REPAIR MY LAWNMOWER. KIND REGARDS, JAMES GRANT.
Dave at BP Tools extremely helpful with my email enquiries. My chainsaw blade overheated due to oil blockage not lubricating chain and chain flew off. He kindly freely sent two circlips to replace lost circlip and gave lots of advice by email promptly how to clear oil port. Chainsaw came with 3 year guarantee. Thankfully due to his help, I managed to sort out problem without needing to return chainsaw. Thanks to Dave at BP Tools.
There was a problem with the correct item being sent.. This was resolved by BP Tools taking on the problem and chasing it swiftly to a good conclusion. Top marks for your detailed attention.
Found the part I needed, ordered it and was delivered very quickly. Thank you.
Fast and efficient every time!
Excellent my order came before expected date and is perfect for what we needed
Good company selling tools at a great price...
Ordered a drill which arrived promptly but the case had been damaged in transit due to flimsy packaging. Following my email BP sent me a replacement box with an apology and a few extra drill bits included.
Great service speedy delivery and very helpful thank you