222 W Merchandise Mart Plaza, Suite 900, 60654, Chicago, US
Three products, one goal: give everyday Americans access to the financial products they deserve. Avant was founded in 2012 with the goal to improve the borrowing experience for middle-income consumers. Avant now has a credit card, secured and unsecured personal loans and has helped over a million people get the financial products they deserve. A combination of technology, analytics and superior customer service allows Avant to provide a fast, fully-online process for personal loans and credit cards.
Do NOT do business with this company. They will cost you more than you owe. I got a loan and made automatic, on time payments. I got online on their website, got a ‘payoff quote’, made the payment in that amount on the very same business day. Imagine my surprise when the next month they take over $300 from my bank account and say I owe anything additional $155. When I call, they claim it is because when I made the payment I clicked ‘one-time payment’. When you clicked ‘payoff’ the site times out. And I attempted more than once. Whether it was a one time payment or any other option, paying the payoff amount would take the balance to zero. You can’t change interest and fees on a zero balance!
Do not ever use this place. I have had this card for 4 years on auto pay. Never missed a payment ever. 4 years... I call in to move a payment out 2 weeks. I was on the phone for 2 hours and got nowhere. come to find out they canceled my card entirely and set me up a payment plan to pay off the $200. after 4 years and not missing a payment, they couldn't move 1 payment out 2 week and shut it off and canceled the card. WOW!!!!! I was not allowed to talk to a supervisor or escalate this in any way.
It is serious company,I have opportunity to have a loan and I am very happy with them.they are trusted
very easy to apply
I had an incredibly frustrating experience with Avant Credit Card's customer service. I needed to update my address, but their website and app made it impossible. I sent them my signed lease agreement, which clearly met their stated requirements, yet they rejected it, claiming it was the "wrong type of document." Despite my repeated attempts to clarify and provide the necessary information, their responses were slow, unhelpful, and contradictory. Even after they finally updated my address, they made errors in how it was recorded. On top of that, my card kept getting declined for Amazon purchases, even though I had already confirmed there was no fraudulent activity. The entire process was inefficient, caused unnecessary delays, and left me feeling extremely dissatisfied with their service. I would not recommend Avant to anyone looking for reliable customer support.
Great Service
I applied for a Avant loan my credit was in the high 500's and I was approved for a 6k loan in minutes. Although the processing fee was a bit pricey it was a much better option then getting a tribal loan at 300 percent interest. I applied, approved and the funds were in my account 2 days later. Monthly payment is something I can afford and for someone trying to pay off some debt to get my credit score up this was perfect for me.
Quick and easy application and approval.
All of the customer service reps are rude!! Then when you ask to speak to a supervisor, they’re re never available! I’m paying this card off and will never use it again!
Great experience thus far. Easy process and a wonderful customer service experience. Quick responses on all inquiries. Loving the AVANT CARD already. Have not use it yet 👏🏽
I'd like to say how great the customer service has been from Caroline Jarvis at Viridian Meadows Desborough. From start to finish she has provided excellent customer service which has continued into fantastic aftercare. Caroline is professional yet has brought a different level of customer care to my experience. Keep up the great work!
The help that I got from Avant on the phone was a great help. Everything went great.
appplication was easy and smooth. card came quickly with a generous limit
Have not got card yet
I had to call and speak to one of your representatives, this evening. It wasn’t a major issue and I wish I could remember his name. That was the most efficient call I’ve had to make to a financial company in ages. I was through the automated menu and was speaking to a rep in moments. My issue was resolved and the call lasted 4 minutes total. It probably could have been three, but that’s only because I gave more info than needed.
This is my second time for a loan , the customer service has always been helpful & understanding.
Incredibly easy to get what I needed.
When no one else trust in me to give me a loan Avant did.
The app is easy to use. I just requested a credit line increase in the app, and got the response, immediately. I had to update information. I also have had this card for over 6 months and use it responsibly, so I requested a credit line increase, but real easy and quick with the app. 4 stars, because I am fairly new, to building credit. 4 stars, because its been real simple, to use this credit card app. The card itself, is your average credit card, with no annual fee, it does have cash back rewards. However, I use it responsibly, so I have no complaints with this card. This recent experience is regarding the app and how easy and fun it was to request a credit increase.
Easy to apply for a loan with ok credit
