Bowthorpe Shopping Centre, NR5 9HA, Norwich, GB
I found a TY beanie boo that I could not find anywhere near me (I’m from Vancouver Canada) and I was so fortunate to find one at Toy street. Considering the long travel, the shipping was super affordable and quick. This is my son’s favourite stuffy and he had lost his. So happy to have found one!
Shame can’t give zero stars. Ordered the item on the 26th July, said it would be here between 5th-12th August. On the 13th i emailed asking where it was. They said it was in their “other warehouse” and was being dispatched from there… On the 18th september I got an email saying it had been dispatched… Ha! And TODAY 20th sep, it arrived. Where are you keeping your stock?! China??? Why not be honest when the items being ordered and say- sorry this is coming from abroad, do you still want it?! Terrible!! Will not order again and will be posting this review on trust pilot aswell.
excellent buy toy
Item arrived exactly when described. Perfect communication. Will use again.
Don't bother ordering from here! Placed my order on the 23rd of August and it's the 16th of September. No sign of my order or even a dispatch email. The birthdays that these were presents for have been and gone. Wish I'd read up on the company before ordering
The company was unable to provide the item I had ordered. Did not bother to tell me this until I contacted them to ask where the item was. Requested a refund. They stated it would take up to 10 working days to arrive in my account. Still waiting for the refund. Do not use.
Great price and quickly delivery! Really brilliant!
Fast delivery, great product, good value for money
Great product, fast delivery, reusable box :) Super cute and plushy! Fab prices!
Easy and efficient online ordering. Delivered on time
I know there are a lot of negative reviews on here, however I had no problems. I received my item after two businesses days. They sent the correct item and it arrived in perfect condition. It was good value too. Overall, my experience was excellent.
Brilliant, quick service. Excellent prices too. will definitely buy again from Toy Street. Many thanks
Ordered letters for my baby's bedroom door. I'm very happy with the products. We even got 2 different letter As which was nice but they took almost a month to arrive and they weren't very well packaged. Thought they should been wrapped in tissue or bubble wrap before putting them in the jiffy bag
I had searched for this specific Red panda for my son. I originally bought it at Timbavati zoo in Wisconsin Dells, but my puppy got a hold of it and chewed it up. I felt so bad, I had to find it to replace it and I did. It came quickly and ordering was easy. Thank you. You saved this mama from having a heartbroken son. Michelle
Ordered a Brio set and accessories which were significantly cheaper than elsewhere on the Internet. The estimated delivery dates came and went, so I called Toy Street and was told that they were just about to be dispatched. I must admit that I was rather concerned given the rather negative feedback on review sites beyond their shop site (with people saying that they were not receiving the items ordered). However, the day after I phoned, I received dispatch confirmation and tracking details. The items I ordered arrived the next day - they were very well packed. So all in all, I am pleased with the service from Toy Street! I'm not sure exactly how they sell toys cheaper than elsewhere but all I can say is that we received what we ordered about a week after payment. I've deducted one star for the slight anxiety of not being totally confident in the company.
Tommy is sooo cute. Bought for my new baby grandson and his big 3 year old brother uses him as a puppet talking to the baby. The three of them are going to be such good friends!
Product arrived on time, packaged very well. Ordering was easy. Will always check them out for toy purchases.
Item as described with lightening fast delivery. Placed my order Friday lunchtime and had item in hand Saturday morning. Can't fault service and would recommend.
Excellent product and delivery service
Utterly dreadful. Worst company ever. No customer service and it seems no goods to sell either. They just take money, ignore you then when you fight for your item say they are waiting for it to come. That is called drop shipping I believe. Do not risk your hard earned money here.