406 Bryant Circle, Unit E, 93023, Ojai,
‘The Raw Food World’ is the largest online Raw Food & Superfoods store in the world, www.TheRawFoodWorld.com. The CEO Matt Monarch has dedicated his life to sourcing the highest quality Raw Foods and Superfoods on the planet. As seen on Matt’s YouTube channel, you’ll see many of The Raw Food World’s Superfoods being sourced from all around the world, including fields of maca located in a pristine National Reserve (Video Here) , Camu Camu from remote regions of the pristine Amazonian Rainforest that are only accessible by boat, many other Superfoods located on small family farms in pristine conditions at over 13,000ft elevation, in the slopes of the Peruvian Andes (video here) and so much more.
I ordered a juicer on or around Nov. 30 2015. I called on 12/9/15 and was told my situation would be sent to a supervisor by email. I would aslo receive an email today 12/10/15 advising me of what has been or needs to be done in order to get my juicer delivered. I have not recieved this email. I would not feel comfortable doing business with company for the lack of follow up on my situation. I can excuse the juicer not comming if I were simply told why the shipping to me has been delayed.
was excited to see this at my door so soon did not expect the package to arrive so fast and free shipping Thank you
I have always been very satisfied with the quality of products I purchase from The Raw Food World.
Thank you for nourishing vibrations through top quality food.
I've been ordering from Raw Food World for about a year now. Their service and everything I've ordered has been excellent. I will continue to do business with them.
I ordered hemp seeds this time. It is a repeat order because the seeds are fresher than anyplace else. And you can't beat the At Cost Specials.
Great products with fast delivery! The Raw Food World Rocks!
Ordered the Noni powder and Omrus greens to put in smoothies - love them!! Will be ordering more!
Matt and his vision is astronomical, he is top dog. His products are amazingly high quality and pure. Love his heart and work ethic.
The Raw Food World has great products and very generous special offers and, despite being in the UK, I would gladly order from them a lot more than I do. If everything is in stock and there are no issues, it works great. However, the customer service is pretty poor, which means that from now on I'll only order from them when I really can't get a product from anywhere else - there's only one product that falls into this category that I would need to buy once every couple of years. When I have had issues over the years, I've found that emails don't get responded to promptly, if at all. Because it's been impossible to resolve issues by email, I've ended up having to call them and, while my issues have been resolved, the attitude I've met with hasn't been very friendly or apologetic and I wouldn't say I've come away thinking customer service is a priority for them. It's a shame. Edit - I just saw Matt's response to a poor review re customer service below so have upped my review to 4 stars as customer service issues seem to be being resolved, which is great news.
Everything that i have ever ordered was always on time and the quality of the products are always fresh and of high quality. I would recommend The Raw Food World to everyone. Thank you Earl
They offer pure items and handle purchases carefully and quickly.
I ordered 4 bags of figs. Two of the bags were fresh and had expiration dates, and nutrition labels, the other two bags did not have labels and were obviously very old and dried out.
I love the wide range of products carried by The Raw Food World. Also, the At-Cost selection allows me, from month to month, to stock up on items that, due to their quality, are very expensive (and often beyond my budget).
Over all I love RFW! Love the at cost specials! I did noticed their https needs to be updated the cart is kinda a pain.
I am so happy that Hoodia is now stocked, and your shipping was blazing fast! I personally have to take hoodia for at least a week before I get the desired results, but it has been a week and I am starting to feel that awesome control over what I eat. I was never able to explain until I saw the interview, but it is true, if you are an emotional or boredom eater like I am, it is a HUGE help in forging new and better habits!!! Here's to getting my old body back thanks to your hoodia!
Healthy products, professional service. A+++ Experience!
I submitted 2 emails via their website. They processed my order twice via their website. I emailed them twice - NO RESPONSE. Instead they shipped me 2 orders. I put in a process in PAYPAL to contest it and NO RESPONSE. What's up with that kind of customer service? Can someone please email me back and let me return the duplicate order??? All, after Matt responded, he corrected the actions right away which I do really appreciate. I have been a long time Raw Food World customer and believe their products of the highest quality. Matt has assured us that he's putting new processes in place so the service will be better. I do believe in Matt Monarch and his integrity. Thanks for making things right!
I love this company!!! I can trust they will deliver what they say!! They are honest which is so rare in todays world. And if something is not right call and it is fixed, DONE, no suspicion on their part. LOVE that. I give The Raw Food World a 12 out of 10. The thing is I do not order that often from them maybe 2,3 4, times a year and I am treated like a Queen as if I spend 1000 a month or something.
Very nice people, great products just lacking in the communication department on orders. Called, left messages, sent emails - no answers.
