406 Bryant Circle, Unit E, 93023, Ojai,
‘The Raw Food World’ is the largest online Raw Food & Superfoods store in the world, www.TheRawFoodWorld.com. The CEO Matt Monarch has dedicated his life to sourcing the highest quality Raw Foods and Superfoods on the planet. As seen on Matt’s YouTube channel, you’ll see many of The Raw Food World’s Superfoods being sourced from all around the world, including fields of maca located in a pristine National Reserve (Video Here) , Camu Camu from remote regions of the pristine Amazonian Rainforest that are only accessible by boat, many other Superfoods located on small family farms in pristine conditions at over 13,000ft elevation, in the slopes of the Peruvian Andes (video here) and so much more.
Customer service was very responsive to my questions with my most recent order. Quick and accommodating. If I could change anything, it would be the shipping costs.
I was so excited discovering this place since I moved to Ojai just recently. Found everything I needed and beyond thank you
I have ordered several times before and I have always been satisfied with the service and quality.
I put my first order in a couple weeks ago. About a week later I began to think that there was a problem. As I was contemplating calling I received the email from Matt that was sent out. It was so honest I was actually a little shocked. Glad they worked out the issues. I have my order today and look forward to doing business in the future!
Always get what I need at great prices and very quickly! Very great people especially Matt Monarch!
I have never had any problems with products I have purchased from The Raw Food World. They have healthier products that I can't even get at Health Food Stores (like raw almond butter). I will continue to order from this company in the future.
Great Product...Great Service!
I am always happy with the variety and special pricing of the products at The Raw Food World.
I love this place and trust them wholly...great choices, pricing and superfast shipping....No tricks or auto ordering .....these guys are wonderful
I always receive the highest quality products! The service is awesome and a lot of cool free samples:)
I have been shopping with Raw Foods World now for 3 years. It is difficult to know what is in the food you buy these days and I know the high quality I get from them. Their sales bring the price to the same as the questionable brands so it's a no brainer for me.
High quality products, excellent customer service, great value too. I love that there is usually a sample pack of something or another too. I always enjoy the little seemingly personal touches from the Monarch family that comes with each order I receive.
The small problem I had was fixed within hours. Great customer service! I do feel shipping is a little high and the packaging wasteful, especially for what I ordered. But I'm guessing that is their shipping process to process orders quickly.
I ordered two 16.9 bottles of coconut aminos and received four 8oz bottles instead. Short just a tad in the coconut aminos. However, I was given a few samples of some really great products that more than made up for the difference. I love this company and will continue to order from The Raw Food World!
I am grateful that you carry quality products at fair prices. My only negative is you sent a free gift, a pair of weird sunglasses with no explanation. What the heck are they used for? Linda
Well, I ordered in 2015 and still haven't gotten my order. When I saw to letterstatingit would be late I saw that items were missing from the order I tried calling . No answer during business hours. I left messages They were never returned. I left several messages. I finally sent a email. They responded after a couple of days asking what i needed. I told them my order was missing items and could they add them to the order before it is shipped out. The response was. " what items"? I responded with the missing items. They responded with "what items" I got frustrated and started calling and again could speak to no one. I still don't have my order and I guess I will never have the missing items. Usually very happy with service and products. Very sad and frustrated at this time.
I've been ordering form The Raw Food World for a while now, but as of late the orders have been coming later and later. I love the discounts and the savings, but when I order I do expect orders to be processed within a day or two UNLESS I order something that is known to be back ordered. Not told it is on back order after I order and have waited a number of days to receive. Latest should have been in my hands almost a week ago, e-mailed, received quick response that stated, we will work on your order asap! What?!? If the delay in shipping was rectified it would be a easy 4-5 start experience each and every time. Thank you
Poor customer service.
I placed an order for 9 items on 12/31/15, the last day for the Free gift, holiday greeting card and the 17.5% discount. My items arrived today & I am disappointed to see that a few of the items will expire within 60-90 days and that I did not get the free gift or the holiday card with the good as gold ticket in it for the web page & ebooks. With my last order I received a personal letter from the Monarch Family thanking me for my order, plus a few samples which was a lovely touch! This time, just the packing slip :0( What happened to the free gifts promised??
The macuna and turmeric i received were of the highest quality i take mine with cacao and the combination is excellent no mis-marketing here really top stuff!
