Company Details

The receptionist Karen went above and beyond with my order. She chased it in the work shop to delivery and resolved everything I was querying. A mark of an excellent company and one I will use in the future. Thank you.

From order to delivery I always kept informed on my order progress, Item arrived in more than expected protective packaging can’t fault anything regarding my order many thanks.

Very helpfull customer service.

With only 10 days till Christmas the element in my cooker blew. I nearly bought the part from a different company called spares-2-go on Amazon but searching gave lots of negative reviews. I then found Spares2go and the same part at a very good price. Postal strikes made me worried about delivery in time for Christmas so I contacted the company asking how they sent their orders out. Des sent me a link to add courier delivery to my order, the overall price was still lower than other competitors. Two days later I have fixed my oven, we will be eating Christmas dinner! I nearly didn't place my order because of some negative reviews but then realised that those reviews were actually meant to be for the other company with a similar name 'spares-2-go' that I had seen on Amazon, those bad reviews had mistakenly been left against this company. Don't mix up the companies, Spares2go is very good and were extremely helpful.

ordered a filter holder for a discontinued dualit kettle, and grateful that i could source this item from them. i would recommend this company as they delivered on a hard to find item. will use again!

company helped me with sound advice on ordering parts and also valuable advice on fitting instructions I can highly recommend this supplier who also gives value for money

Excellent, speedy response to my email query. Thanks very much.

I was looking for a spare freezer flap for a 30year old Zanussi freezer and tried the usual web sites who were unable to help . I then found Spares2go who could source the part for me. After a slight mix up at the beginning the problem was sorted quickly. They acted promptly to all my email queries . I will certainly use them again !

The communication with this company was excellent. Despite the supply of parts being halted from the manufacturer, they kept me is full knowledge of when my part would be dispatched. They responded immediately to my enquiry. Thank you

This was the only place I could source a replacement motor for my old Aquavac Wet or Dry cleaner. There was quite a delay in the part arriving but my initial query was responded to quickly and I was kept informed as to the likely arrival date. I am pleased to say that the motor did arrive and I have now fitted it and it works perfectly. I am very happy with the service I received and would thoroughly recommend Spares 2 Go.

I asked for more details about an item before ordering and received an answer very quickly which was encouraging. However, after ordering, the item was not delivered and there were no replies to emails asking how much longer delivery would take, and then asking for a refund. A refund was finally made but only after raising a dispute via PayPal. And before you try to pass this off as a review of the wrong company, I followed the link above to your website believing I could avoid poor service that way. I definitely ordered through your company.

FAIRLY PRICED ITEM, WITH EXCELLENT CUSTOMER SERVICE AFTER REQUEST FOR URGENT DELIVERY. WOULD CERTAINLY USE THIS FORDINGBRIDGE COMPANY AGAIN.

Would be 5 stars if it wasn't for a long delay in delivery ( about a month) however, this is a good business doing its best in difficult times. Communication throughout was excellent, and the part arrived eventually. I would definitely use again, and have no hesitation in recommending to others.

I ordered a part which proved to be a bit hard to find and the first one received did not fit but returning it was easy and at no cost to me. As soon as the manufacturer was able to provide the correct one, it was sent on to me. I was informed of progress throughout.

I order two lots of cooker hood filters and was sent completely different filters to the picture on the website?. I also due to no fault of my own, had to pay to have them returned. I order on Amazon 205-5432098-1033930. They cost me £42.78 and I had to pay £2.75 to Hermes to have them delivered. Please everyone be warned by ordering from this company that even if it's not your fault that to return, you will have to pay. Terrible company.

Ordered a dyson motor head. Very pleased. Arrived quickly and lovely genuine part

Ordered a replacement chrcoal filter...arrived on time and works well.

Damaged item received asked for part refund due to disability with hands and unable to send back told no .. thanks for nothing. Also take ages to reply to E mails, #bekind

Purchased power cord in January and was sent the wrong thing. I returned it and had to pay postage. Have been waiting for the correct item ever since. I appreciate supply delays but only one in five of my emails asking for updates are even acknowledged. I have now requested a refund and been ignored again. Food Processor going into landfill as taking up space and not usable. :-(

Excellent company. We needed a fairly small obscure part for our Dualit kettle and found what we were looking for on the website. After ordering the part I was kept up to date by Des because the part was on back order from Dualit and there was a delay. Happily this wasn’t too long and the part is now fitted and Spares2go have a happy customer. We’ll done chaps.