Company Details

The transaction I had with Premier Door Handles was excellent. Their communication about the order was by email and was clear and accurate. The delivery was made by courier DPD. and was delivered in a week including a weekend . An emailed time slot was very handy. I phoned the company with a query and the person that took my call was a pleasure to talk to. I would recommend this company . Their products were excellent. Packed neatly and securely in cardboard packaging.

Had keys as original openers.Put in magnetic locks and these handles.Look good.Much easier to open now.

I bought 8 handle online I was promised delivery On wenesday ... On wenesday the company they use dpd said they try To delivery dispait i left a phone number on the gate no one came or called After spend all day calling the depos Morley depos an arrogant rudy lady said collet at 6 clock and bring 5 documents ., i try to explain and put me on hold for 20 min , then phone stop called again same thing happen Now i know why they got bad reviews. Called the company premier door try to explain my problem insted to listen to my problem the lady on the phone went histerical and could not Handle the conversation and the phone whent dead. They emailed me to say the delivery will be at 4 apx today and not to buy again from them again. at 4.20 again no delivery arrived or any calls when will be. After all the upsetting and my cost to pay my joiner that would put them on for me , i had no other alternative to ask to be refunded. NEVER AGAIN DEAL WITH THIS COMPANY VERY UNPROFESIONAL TOTALY DISSAPOINTED B&q simple the best

Fast service, very knowledgeable staff. couldn't have done the job without their expert and helpful advice. I was very impressed. Sophie Gibson was particularly helpful and patient

Excellent service

Excellent customer services. Very fast delivery. Top quality products

Good quality items solid heavy, substantial. When I next need door handles, I will be buying from these people again!

Bargain but they refuse to refund for the postage. They kept insisting on the T&C so my advice is to be 100% sure it's the right item before purchasing (which can be tricky as it depends on the measurements). If you are unsure, it's better to look elsewhere to save for the trouble of having to pay for the return postage. (unfortunately I missed the small print in the T&C)

Incredible price (a third of what I had seen elsewhere for exactly the same item), securely packaged and delivered quickly with good communication. Flawless transaction and I would have no hesitation in recommending Premierdoorhandles to anyone.

Great product and service would use again many thanks

Fantastic product, great price, communication and as promised delivery. Would absolutely use again. Highly recommended!

Excellent service, product, prices and delivered when they said they would!

Easy to use website. Very good pricing. Great communications and delivered speedily and on time. This is my second time to use them and I am sure I’ll be back.

The website is very clear and it was easy for me to make my selection. The measurements of the kitchen knobs were accurate. I did have to phone the company and the customer service was amazing. They were so helpful and added another knob to my order and even though I gave my card details included it free of charge. Great service. The package arrived on the day stated. very happy with product and the company. I would recommend them and use them again

Good quality products recieved quickly. Very good communication. Highly recommended

Excellent products with an easy to order system

Really impressed with the customer service. When I had to make a separate order for one door handle seconds after another order, as I had miscalculated, I had an email saying that they had amalgamated the two orders and would refund the postage that I had incurred on the second order. Really good communication too. Quality of the products is excellent.

Would definitely use this company again. Excellent value door handles, good communication and a very quick despatch.

I’d definitely recommend using this company. The door handles we ordered were initially out of stock and, although we were offered a refund, we decided to wait until they were back in stock. They however arrived earlier than expected and were delivered by FedEx today. Sophie kept us updated with delivery etc. Thank you for an excellent service.

What a delight to deal with a company that actually offers excellent customer service. I will certainly be using Premier Door Handles again.