Company Details

Excellent attention to detail and latest technology. A very good experience

Tiffany was super helpful in dealing with my query and getting it sorted out. I have been with Harley Street Hearing for many years and the customer service has always been excellent!

This place provides a brilliant service for musicians that helps with our hearing needs. The hearing aids and the way they are "tuned" have really helped me. And the audiologists and the staff are kind and knowledgeable.

Lovely people and very good service. I didn’t expect a hearing test but they gave me one. Samar was great and easy to get along with.

I am very please with the service

The audiologist was kind and competent.

I recently visited the Harley Street Hearing and was thoroughly impressed by the outstanding service I received. From the moment I walked in, the staff were warm, welcoming, and highly professional. The clinic itself has a calm and comfortable atmosphere, making the whole experience stress-free. The audiologists were extremely knowledgeable and took the time to thoroughly explain each part of the process, ensuring I fully understood my hearing assessment. If you're looking for a professional, attentive, and caring hearing clinic, I would highly recommend Harley Street Hearing. Their exceptional service makes all the difference.

Always excellent. They always take great care to make sure I am satisfied with the product and understand how to best use it.

I was seen quickly by Róisín, who made every effort to make sure I was comfortable, explaining every test thoroughly, making sure I was at ease and progressing through the tests at my own pace.

My tinnitus and the techniques that I use to better live my life were presented clearly and effectively. The exercises were made easy to follow by Ms Cohen, and I was struck by the professionalism and courtesy the team at Harley Street Hearing showed. Always helpful.

I attended the clinic for the Musicians Hearing Health Scheme - so already a fortunate event. The appointment was really easy to set up and you can change and confirm it really easily. I arrived early with a cumbersome fold up bike and the receptionist was really kind and let me in to the waiting area. The consult and fitting was straight forward and the audiologist very pleasant, thorough and friendly. All the follow up info was sent and explained and I was out within 30 mins. Very impressed and woudl highly recommend on all levels.

Excellent service as ever. Not only in my appointment (with the lovely and very capable Emer) but also afterwards when I needed assistance it was all provided very promptly

This is my 3rd or 4th appointment. This one is an annual review. They are always professional and courteous, but more importantly, helpful.

Great service. Really helpful and very straightforward

Always welcoming Always positive Always extremely helpful. I can hear better now than I’ve ever done! Matthew Allsop was very patient and fully prepared to help me on my journey getting used to hearing aids!

Harley Street Hearing provided me with excellent advice on what hearing aids I should use. Importantly their service continued after I made the purchase including complementary follow-ups for the last two years to recheck my hearing and to provide me with any advice and help I needed. I highly recommend Harley Street Hearing.

My recent visit to Harley Street Hearing was for new hearing aids. The consultant knew all the details of the latest hearing aids from all the major manufacturers and so able to advise and select the best device for my hearing loss. As with previous visits the service is both excellent and friendly. Well recommend.

Always professional with such care at Harley Street Hearing, thank you.

I have received excellent service from Fiona. The most recent set of Phonak hearing aids sold to me have proved to be unreliable and have needed servicing under the warranty more than once. Harley street hearing dealt with this for me, supplied me with loan hearing aids, and set the repaired ones up to suit my hearing. Despite a lot of interaction, Fiona has always treated me with the greatest kindness.

Our consultant, Simone, was excellent at explaining to us the tests that were being done, and what their results implied. The instrumentation at the Clinic is very impressive, and gave very clear graphs showing - as expected! - how high-frequency hearing had deteriorated. We received thorough and comprehensive advice on the options available, and when it came to fitting the chosen aids, Simone was careful and very patient. Hearing is now significantly improved!