Company Details

Very happy with my appointment with Harley Street Hearing. Consultant was very attentive with excellent rapport. Explained everything in detail and made me feel very comfortable with the procedures and the tests performed. Highly recommended!

Great experience with appointment. Everything was clearly explained and what to expect during the session. Tests carried out with explanations and conducted in sequence. Options discussed and report was received the next day.

Harley Street Hearing and their fantastic staff never cease to amaze me with their thoroughness, care and dedication to ensuring that my hearing solution is operating as well as possible. Nothing seems like too much trouble for them and appointments are always available within hours or days at most. Phone calls are always answered within seconds, no interminable waits or "I'm sorry, but we're experiencing high call volumes at the moment, yada yada, yada messages". This company constantly amazes me. I know it sounds from this review like I'm a shareholder or have something to do with the company, but I have nothing to do with them at all apart from being a client for the past few years. At first, I thought that they were rather expensive and was reluctant to use them (my insurance company insisted that I use them for some replacements of lost hearing aids) but I realise now that this really is not the case in terms of the level of service that I get from them. I've worked with all the usual suspects in the past (Boots, Specsavers, Costco and other specialist hearing companies), but none of them are in the same league as Harley Street Hearing. I really can't recommend them enough. You can go to the middle of a low Division or go to Harley Street Hearing and be right at the top of the Premiership!

Five star service - friendly and professional.

Lovely team, very welcoming, I’m very happy with my hearing aids and the aftercare is great too.

Very efficient.

Nadia is a very professional audiologist and helped me to solve the whistling issue with one of my hearing aids

Harley street hearing made me feel well looked after and safe from the moment I walked in to their treatment rooms in Harley Street. They made extra time for me and at every stage I was given solid information and options to go forward. I am looking forward to coming back for my next appointment.

Efficient, professional and delightful staff. Superb audiologist who explains everything so clearly. In depth testing that gives the most accurate readings and treatments.

I received excellent service from the Audiologist yesterday on attending for an annual review. She addressed issues most thoughtfully which I had raised that were making my hearing experience below par. As a result the boost to my hearing aids has given me a new level of satisfaction and confidence.

This was my first hearing test, and the process was ever so smooth, comfortable and informative throughout. Matt was great with answering my questions and also educating me on aspects of my hearing that I wasn't aware of. I'm really looking forward to receiving my custom hearing plugs in a few weeks!

Always helpful and friendly and flexible. Always professional. The name Harley Street may put some people off but this service os actually great value for money too.

The people who work there really know their stuff, very helpful, very focussed on customer satisfaction and addressing their hearing needs

I recently left London but was prepared to make as special trip to Harley Street Hearing as my experience there has always been great. It is a very well managed audiology centre and the audiologist I see there (and all of the support team) are very nice people to deal with who go the extra mile to try to resolve the various issues I have with my hearing and my aids.

I went back for a hearing review. It was really useful - reassuring test result and a helpful tune up of my hearing aids. Easy to book the appointment too.

Great experience. Lovely waiting room. Very professional staff. Felt super comfortable the whole time. Really nice place.

The experience of HSH was very smooth. My needs as a musician were taken into account, and the amount of db reduction/filtering required. It was an efficient appointment with a friendly, knowledgeable consultant, and would recommend the clinic to fellow musicians.

Kind and very professional advice

Fitted in the review appointment to suit me and carried out a thorough review and reset of my hearing aids after retesting my hearing. Great service.

Firstly, the inital welcome was great. It can be a little daunting initially, as there are many emotions flying around as you know you’re entering a new (and permanent) stage of life, so a friendly smile was very welcome. I saw Simone Alwar, whom I chose because I’d previously seen her at The Shard. She is perfect: friendly, empathetic, professional, and knowledgeable - what a mix! Everything was carefully and kindly explained to me. Then I saw another receptionist at the end to arrange payment and arrange the next appointment. She was great as well. Very kind and helpful. So all in all a great experience. Dare I say I’d rather not be needing a hearing aid (!!) but in the circumstances in which I find myself, I am SO GLAD that my consultant recommended them. I am LUCKY!