Company Details

Gempundit Is Really Honest, Helpful & Construction. Their Gemstones & The Experts With Whom I Conduct Regularly With My Issues I Experienced It Great & Innovative. Thank U Gempundit For Knowing Me Well.

The quality of the ring along with packing is too notched. The only improvement I can recommend is to work on timeline because in my case it took a month which is a bit longer .

Hi, I am from Dhaka, Bangladesh. Love to wear gem stones. Always wanted to make a purchase from GemPundit. I have recently purchase a gem stone from them. Highly satisfied. Very fast shipping and delivery and smooth payment with my credit card. Their support team is also very good. You will get the best natural gem stone with lab certificate from here. I wish GemPundit all the best. It would be amazing if you guys had a small outlet in Dhaka. Cheers!

I bought a gorgeous green emerald ring from gempundit few months ago. The transaction was managed by Dheera Verma and the full 5 stars are because of the way she handled the entire process! That said, there is some scope for improving the photos and videos of these gems on the website. When you are making an online gem purchase, you want to be sure that the gem looks just like when you see it in person, under the sun! The exclusions should be clearly visible and highlighted in the photos and videos. Dheera and her team assisted with sending multiple videos of different emeralds aside from what is posted on the website and ensured that I was happy with my purchase.

Its been an amazing buying an Emerald + Diamond Ring. A pleasure to deal with Neel Das, he explained everything about an Columbian Emerald and Diamond combinations. He kept me appraised about the progress of the Ring and patiently handled all my queries over the last month. I did have apprehension initially to buy an expensive ring but Neel kept on treating me like a friend and not an overseas customer. I would certainly recommend GemPundit and kudos to the representative for a hassle free experience.

Had a great experience overall…

Very friendly staff and excellent support. Staff has immense knowledge that is big trait. This is my second time ordering from Gempundit and both experience were above and beyond expectations.

Customer & customer service

They like to blow warm air up peoples behind, but it seems in reality they are full of it. I my last correspondance with them, it seemed like they were going to do something resolute and get into a solution, but I have till date never heard back from them which is quite awful! They are seemingly populistic, and just do PR (public relations) for show.

Good experience dealing with GP and absolutely satisfying end result.

I had a query about one of stone (opal) I made so many calls regarding stone no response. I have been told someone will get back to you. Glad I didn't purchase pitambari neela from this site. Definitely it's not reliable company to purchase any stone from this site.

Overall very good experience with Gempundit.

I Hav order Red Coral , Pearl nd Ruby nd it's it is very beautiful nd well professional made by these guys love the work and sure will recommended to to my relatives.

मैं Gempundit.com के नील जी से Gemstones लिए इतने अच्छे और Supportive तरीके से सबकुछ हुआ, I am very much Satisfied and happy Specially Many Many Thanks to Mr नील दास

Good quality gems. Professional and efficient team

Thanks Mr Neel Das for making my shopping experience amazing. You’ve guided through everything and I really appreciate your assistance.

Really I appreciate this website to give platform to buyers where his need/search regarding astrological gemstones came to end, it is a one stop destination for all buyers for genuine and lab certified gemstone ......

Great experience. Prompt service.

Twinkle was very helpful from day 1. She was thorough, patient and resourceful. She understood exactly what I was looking for and answered all the questions. She also was available in my time zone (US) most of the day.

Bought an emerald from Gempundit recently. Let me warn others of this horrible business... I had the worst experience of online shopping I've ever had, period. (Scroll to the bottom and skip the review if you just want to see the side-by-side comparison picture) 1. The process of negotiating the price with a representative named Neel was enough to make me reconsider buying the gem 3 or 4 times. He used negotiating tactics of wearing down the buyer. It was so frustrating to have him not respond to my comments and concerns and filibuster me with some irrelevant details. He would make me read long long messages explaining their pricing and quality, which were all things I was already aware of. He really tested my patience time and time again and I ended up having to repeatedly type in capital letters because of my frustration with him. He was most likely just pasting scripts into our conversation. All business and looking to make a profit. Tbh, worse than no human warm. It was straight out infuriating talking to him. Imagine someone that is supposed to be there to serve you, ending up infuriating you because they are not listening to you, and forcing you to read the things that they are copying and pasting, just so they can wear down your patience. That's GemPundit. 2. When I received the item, the color of the emerald was starkly different from the pictures and videos they posted. Quite frankly, this was false advertising and misrepresentation. The color of the gem was clearly an unattractive blue green which is the color of many cheaper Zambian emeralds, whereas all the pictures and videos showed it being more of an apple/yellow green which made it look more like a Brazilian or even a Colombian emerald. The color which is one of the 4C's which we use to evaluate the cost of gems was grossly misrepresented. To make things worst, there was no brilliance in the stone either. I wanted to return it after taking one look at it. It was the same stone, they had just manipulated the lighting and perhaps even done some post-editing on the pictures and videos to make the stone appear to be a more desirable color. 3. The return process was insane. I've never had a more difficult return full of page after page of paperwork that had to be filled out. I had to pay import fees and pay for the shipping fee back, so I lost around $250 on a $2500 purchase. There was no return label, no forms that were partially filled out. There was no step by step process. They just gave me a few pieces of information I would need and I was on my own to figure out that I needed 5 different forms and had to go to UPS twice, plus call them on the phone once, just to figure out the correct protocol to sending the gem back to where it came from, India. 4. They received my return a week ago, and told me I would receive a refund within 3-4 business days. Obviously, I still haven't received my refund, even though I was supposed to by now. (UPDATE: It has been a full 12 days since they received my return and I was fearing never seeing that money again, so I opened a case through Paypal. I got my refund within 24 hours of taking this action...) It blows my mind how such a big website (seemingly established) could have such bad business practices. Every step of the process of buying and then returning was really just so difficult, unpleasant and even horrible. Honestly, they are the WORST online vendor I've ever bought from. WILL NEVER EVER EVER BUY FROM THEM AGAIN.