Company Details

My ring is undeniably beautiful. Friends said it could never look as good as the picture on line. My ring also had a video. In "real life" it is exactly like the picture. I also had the pleasure of an email conversation with customer service professional, Rebecca. She was wonderful. I look forward to an ongoing relationship with this company. I couldn't be more satisfied with my purchase.

Very helpful and fast.

Excellent customer service and follow through. Product is stunning.

First of all the packaging was as you would expect to receive real diamond earrings , impressive ! The earrings themselves were perfection , holding them up against eight hundred dollar .50 point total weight diamonds was a true test of their beauty ! They have longer posts then the diamond earrings and their brilliance was outstanding ! I wanted to wear the earrings at all times I have three piercings so they can remain in the ears . Previously I have lost an earring and now feel thanks to the Birkat Elyon earrings I can have the beautiful look and feel of real diamonds and not be to sad or awful if one happens to slip away ! I might add that doesn't seem to be a problem with the Birkat Klyon studs because the butterfly backs are extremely tight ! Overall a great experience ,I just love them and am very proud to be wearing them !

Nice sparkle, quality jewelry, good price

So far my shopping experience have been wonderful! I'm excited to see and try on my trial ring!

wonderful service and products!

I have had nothing but an awesome experience with Birkat Elyon . I just made my second purchase which I haven't received yet but I know it will be as nice quality as my emerald cut ring (I also bought the matching earrings). You absolutely can't tell the difference from the real thing! I am also happy with their customer service. So all around a happy experience.

Esquisite piece! Highly recommend it!

I Placed an order online for a solitaire ring..in July 2017...my credit card was promptly charged from the company...but I have never received shipping information...tracking information...nothing...and its almost december 2017!!! It's like my order doesn't even exist!! I sent 4 e-mails with no reply....and finally left a voicemail today...if I don't get a call back I will be getting in touch with the collections agency. I wanted to have this ring for my October wedding ...I'm so upset. Status update : Rebecca called me promptly after my voice message and provided sincere apologies and assured my ordered was being sent out today. I appreciated the genuineness of the phone call. Hopefully all is sent in a timely fashion.

We have bought three rings from them. Everyone was as nice as expected. We had to exchange one and repair another. In both cases we got excellent support from Rebecca, their sales representative.

My girlfriend loved the ring. It is perfect. Thank you.

One of the BEST jewelry purchases I've made. It was a gift for my Mother and she just ADORES her ring! TImely communication from my order to my door. I LOVE Birkat Elyon!

EXCELLENT service & the stone looks SO REAL. Cant not tell its a cubic zirconia. REALLY REALLY satisfied !! Lost my real engagement ring & the ring I brought thru Birkat Elyon looks exactly like the real one.

Great product at a great price.

Beautiful Timelt

Absolutely love my new ring fits perfectly l

WORST CUSTOMER SERVICE, ever!! I ordered a simple pair of earrings. After TWO WEEKS, three emails, and a phone call, I FINALLY received an email, stating, "We were closed last Thurs & Fri (what about rest of the 2 weeks?!), followed by, "Mold to make your earrings has a defect & we are re-making it; we can ship you same earrings in white gold (I ordered yellow gold), or you can pay us more money, and get the next larger size earrings!" I was NEVER offered a refund, or an ETA on the "new mold" yet they charged my VISA the full amount!! Not until I threatened suing them, was I issued a refund (but no one had the CLASS to call or email me!); they just issued a credit... I will NEVER even consider this company, especially after reading all of their negative reviews!!

I originally placed the order a week before I needed it I called to have everything rushed. They kept me in the loop the entire time, great customer service their follow-up is amazing and the execution is even better. I would absolutely recommend them!

Good experience overall but hard to get a hold off when needed