Company Details

Good Value & Fast Delivery

Ordering was simple and straightforward. Had a question about the product and this was answered almost immediately. Delivery was fast - within a couple of days of ordering.

Great experience from whoa to go! Product arrived when promised, no issues. Would buy again from Otomo.

Great product, great service. Highly recommend!

Cofirmed order and paid for by credit card on a Tuesday PM in Brisbane arrived in Albany WAon the following Thursday early AM less than 24 hrs You can't give better service than that.

Good web site, fast delivery, no issues, goods are as presented on web site

Ordered some crutches for an ankle operation. Arrived quicker than they estimated and the crutches work well.

Ordered a product after lunch Sunday and was on my doorstep Monday afternoon. Admittedly in the same city, but was chuffed with the speed of the service. Exactly the item I was looking for too.

Very helpful and professional.

I ordered the heat pad online on a Monday afternoon and arrived Wenesday morning. Thanks for prompt delivery. Have used for the last 2 1/2 weeks - day and night, due to pain after surgery. Would definitely recommend your heat pad. Love it.

I recently ordered a TRX suspension trainer, it arrived very quickly with easy to follow instructions. Would definitely use this company again.

Could not believe how fast the delivery was. Same day service!!!! The Strassburg Sock has helped with my foot problem. Does not solve the sore heel issue but alleviates the sore under foot muscle or tendon in the morning shortening the healing process. The difference in the morning after using the Strassburg Sock is like chalk & cheese.

Ordering was easy, when I received confirmation that the order was on it's way I queried what it was as I had made a lot of orders that week with companies I hadn't used. The reply did not answer my query and was rude in what was said. I was basically told you placed an order with us! There was no customer service what so ever. The products weren't even as they appeared online.

ordered morning was surprised it was delivered in the afternoon

the parcel came within 24 hours,the product is excellent and well made and the company emails you at every step in the buying/postal service.I would recommend them and their product.Actually we were given their name by the physiotherapist my husband was having treatment with so that tells a story.

I received the thumb brace very quickly and was very happy with the service.

I have had major back issues for over 20years & my Doctor suggested a TENS machine. I found the Optomo site, like the look of the machine & the extras. I rang the 1300 number, had some questions answered & ordered my machine. It arrived in 3 days. I'm wrapped.

Quick response, order dispatched promptly. Advised of progress of order. Excellent packaging.

From ordering my product to delivering to my front door, the whole process was timely and seamless.

An additional digit was added into the PO Box number which meant that the parcel went to a different post office some distance away and there were delays in me being able to obtain the article.